Senior Self Driving System Fleet Issue Management Engineer United States-Texas-Austin Apply‌

Volkswagen Of America•Austin, TX

53d•$130,000 - $170,000•Hybrid

About The Position

VW. Two letters. Endless opportunities. A bright future. Innovation. Sophistication. Optimization. This is our Passion. Worldwide, the Volkswagen Group has a long tradition of dramatic innovations. The Volkswagen Group with its headquarters in Wolfsburg is one of the world's leading automobile manufacturers and the largest carmaker in Europe. The Group comprises twelve brands from seven European countries: Volkswagen Passenger Cars, Audi, SEAT, ŠKODA, Bentley, Bugatti, Lamborghini, Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN. Here in the US, we are blending German engineering with American ingenuity. As ADMT, we develop and realize fully autonomous mobility and transportation services. Our mission is to make mobility-and transportation-as-a-service safe, accessible and most attractive for society. For that, we cover the entire ground from strategy and business development, software development and end-2-end integration, fleet operations to next-generation self-driving systems. Being the driver in Volkswagen Group initiative for mobility solutions, we are an integral part of Volkswagen Group's future success. This position will be located in Austin, TX Role Summary: The Issue Management & Event Assessment team is responsible for the tracking and resolution of issues that arise during the verification and testing of self-driving vehicles. Such issues may range across vehicle platform, sensor stack, self-driving system as well as the system's interactions with the infrastructure. The Fleet Issue Management Engineer will lead efforts to track, manage and prioritize the resolution of fleet events working closely with internal developers and external suppliers.

Requirements

7+ years of experience in a quality focused role in the development of complex, software-controlled systems.
Bachelor's Degree in Computer Science, Engineering, Robotics, or a related field - required
Technical leadership across a diverse team
Excellent communication skills with ability to span a large and global diverse team
Proven self-starter mindset and the ability to work independently or with minimal supervision
Be able to handle rapidly changing priorities
Proven track record of delivering high priority assignments efficiently
Strong desire to learn new skills related to technology and software
Experience debugging complex software systems
Experience with defect tracking systems (Jira or equivalent)
Statistical methods for data analysis
Strong foundation in systems engineering fundamentals
Strong system verification & testing fundamentals

Nice To Haves

Master's Degree in Computer Science, Engineering, Robotics, or a related field - desired
Experience in developing and/or testing autonomous systems
Automotive engineering experience
Experience with requirements management and requirements-driving testing
Working knowledge of kinematics

Responsibilities

Understand, document, and communicate complex software and other technical issues at a sufficient level to assign resolution of the issue to the appropriate internal and/or external team
Evaluate the severity and actionability of fleet events and work with key stakeholders to determine their safety criticality and resolution priority
Assess the impact of safety critical events and take prompt corrective actions which may include recommendations for fleet level advisories
Create and report on metrics that monitor and track the progress on the resolution of performance, safety, reliability, and other key attributes of the self-driving vehicle
Lead the charge in the application of statistical methods to support high quality and meaningful data analysis
Drive efforts to improve and develop software tools and scripts to aid in automation of issue identification, test execution, severity calculation and other reporting.
Assist in the design and documentation of complex cross functional processes across global teams spanning the US, Germany, and other locations.
Maintain a system and structure to ensure accuracy and data quality for issue management and resolution globally
Make a significant impact on the Issue Management & Event Assessment team's achievements
Collaborate with the global team to enhance processes, databases and tools for data analysis needed to support issue management and reporting
Support internal developers and external suppliers on issue root cause identification and tracking to resolution
Communicate Issue Management topics with leaders across the organization
Educate teammates on the nuance of the AV system by becoming an expert on the SDS
Mentor peers to ensure quality and consistency