Senior Security Systems Specialist

Archkey Solutions • Plymouth, MN

313d

About The Position

This position is an onsite role in our office in St. Louis, MO, San Jose, CA, Plymouth, MN, or Clinton, MD. Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations.

Requirements

• Experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience.
• Experience with and strong understanding of data networking.
• Understanding of computing, physical security systems software, storage, SQL databases and physical security systems components.
• Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security.
• Strong organizational, critical thinking skills and detail orientation.
• Solid financial, analytical, and mathematical skills.
• Professional and effective independent problem solving, time management and prioritization skills.
• Strong leadership, customer focus and decision-making skills.
• Demonstrated elevated level of diplomacy, integrity, and dependability.
• Excellent collaboration, negotiation, teamwork, interpersonal and presentation skills.
• Strong coaching and mentoring skills.
• Strong listening, written and verbal communication skills.
• Strong telephone communication skills and superior documentation skills.
• Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively.

Responsibilities

• Designs audio visual, wireless and/or security systems to meet customer needs according to the best industry practices and Company guidelines while complying with all applicable building codes and legal requirements.
• Collaborates with other systems specialists during the installation of integrated systems.
• Determines material quantities in the amounts needed to complete projects according to bid specifications.
• Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation.
• Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs.
• Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards.
• Creates systems testing and commissioning reports.
• Thoroughly tests and commissions system components to ensure optimal system performance.
• Performs change orders and system-related measures following Company standards and industry best practices.
• Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues.
• Provides remote assistance to customers as required.
• Accurately and confidentially maintains Company records and other sensitive business and customer data.
• Maintains licensing and certifications through renewal and continuing education requirements.
• Develops and facilitates effective owner-training sessions.
• Creates and maintains positive working relationships with co-workers, customers, vendors, project managers, office and field staff and others that reflect and support the Company's core values and meet or exceed the customer's expectations.
• Consistently makes decisions in an attentive and safe manner to ensure the safety and health of self and others.
• Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities.
• Promotes and models the Company mission, vision and values through exercising sound and ethical business practices, championing all elements of diversity, equity, and inclusion (DEI) and providing high quality services and programs as they relate to clients, subcontractors, co-workers, suppliers, and the public.

Benefits

• Competitive health insurance options (medical, dental, and vision)
• Robust 401(k) retirement savings plan with employer match
• Paid time off and holidays
• Access to wellness programs
• Professional development opportunities
• Tuition reimbursement
• Employee assistance programs to support your growth and well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Specialty Trade Contractors