Senior Security Representative

Fidelity • Boston, MA

5d • $55,000 - $105,000

About The Position

The Senior Security Representative is a Brand Ambassador for Global Security Operations who provides outstanding customer service during their assigned duties as part of a larger team of security professionals. The incumbent will actively patrol and respond to security incidents while protecting Fidelity’s associates, customers, and property. Is considered a crucial employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including some nights, weekends, and holidays to meet business needs.

Requirements

• Bachelor’s degree; equivalent life/work experience
• 3 + years of experience in security, law enforcement, or military
• Ability to perform under stressful conditions
• Maintain a valid U.S. passport and driver’s license
• Strong interpersonal skills
• Ability to spend significant periods of time walking or standing at a fixed post
• Ability to build and manage relationships in a business setting
• Ability to work effectively with senior management
• Ability to influence and lead others through ordinary and crisis situations
• Ability to adapt to change
• Detail oriented and ability to follow standard operating procedures
• Excellent organizational skills
• Basic supervisory skills, ability to lead small team on assigned shift
• Solid understanding of current security technology & systems
• Demonstrated knowledge of physical security principles
• Willingness to work both independently and as part of a larger team
• Proficient with standard computer applications and ability to learn specialized programs/applications

Nice To Haves

• EMT / prior medical 1st Responder training strongly preferred

Responsibilities

• Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility
• Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces
• Utilizing electronic and mechanical devices to monitor, record, and report abnormal conditions; may assist with initial investigative steps and analysis of data to identify trends
• Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies
• Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training – routinely acts as primary decision maker / incident commander
• Produce accurate reports and records of activity and incidents; may review and provide feedback on written reports, checklists, etc. prepared by junior team members for completeness and accuracy
• Serves as field trainer/mentor for new associates
• May be assigned specialized program work in addition to regular duties
• May be assigned to provide specialized security services to Fidelity sponsored events, executives, clients and other high-profile individuals.
• Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed

Benefits

• comprehensive health care coverage and emotional well-being support
• market-leading retirement
• generous paid time off and parental leave
• charitable giving employee match program
• educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level