Senior Security Officer

Mayo Career Site USRochester, MN
200d

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About The Position

Mayo Clinic Senior Security Officers provide a professional level of customer service, security presence and response. A Senior Security Officer will proactively patrol Mayo Clinic property to deter crime and undesirable behaviors while building trusted relationships with staff. They respond to security and other emergency incidents to ensure the safety of occupants and enforce Mayo policies. Additionally, they prepare accurate and timely incident reports and may use a security vehicle to proactively patrol and respond to incidents. A Senior Security Officer adapts to unpredictable and stressful situations while demonstrating professionalism. They manage verbal and physical aggression using verbal de-escalation techniques and manage physical violence using self-defense, control and restraint techniques, including handcuffing or medical restraints. They respond to emergency crises effectively and professionally, exhibiting good judgment, maturity, initiative, tact, and diplomacy when dealing with people during stressful situations. A Senior Security Officer must exercise sound independent judgment in both emergency and routine situations. The role also involves deterring terrorist activity and/or violent attacks through patrolling and searching for suspicious behavior and suspicious items utilizing the tactics and techniques taught in Behavior Detection Officer Certification Training. Furthermore, the Senior Security Officer must be able to conduct effective customer-friendly security interviews to confirm or refute the suspicious behaviors detected. They assist in overseeing the activities and supervision of security officers on an assigned shift by providing input, recommending appropriate action, and disseminating information. They provide input into staff appraisals and assist with leadership functions.

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