Senior Security Analyst - Customer Trust

Datadog • New York City, NY

1d • Hybrid

About The Position

As a Senior Security Analyst on Datadog’s Customer Trust team, you’ll play a critical role at the intersection of Security, Compliance, Privacy, and customer engagement. You’ll serve as a highly credible, external-facing security expert—leading complex, high-stakes initiatives that strengthen Datadog’s security posture, build customer confidence, and help unblock strategic opportunities. This role offers the opportunity to operate with significant autonomy, drive high-impact cross-functional projects, and creatively apply automation and AI to scale security assurance. You’ll also help shape the systems, content, and processes that make trust repeatable—turning one-off customer requirements into durable, inspectable capabilities. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

Requirements

• 5+ years of experience in Customer Trust, security engineering, information security, or a closely related field
• Proven track record of leading cross-functional initiatives and delivering results in fast-paced or ambiguous environments
• Experienced in applying automation and AI to reduce operational burden and enhance quality, with appropriate validation and controls
• Knowledgeable across key security and trust domains (e.g., incident response, DR, access reviews, vendor risk, regulatory workflows) and how they connect
• Skilled at mapping customer or regulatory requirements to security frameworks (e.g., SOC 2, ISO 27001, GDPR; additional frameworks a plus)
• Comfortable prioritizing and managing multiple concurrent workstreams and time-sensitive requests with minimal oversight
• Calm and clear under pressure—able to communicate effectively and make thoughtful decisions during high-stakes situations
• Detail-oriented with strong documentation and review skills, balanced by pragmatic risk judgment

Responsibilities

• Drive end-to-end security assurance for regulated customers, strategic opportunities, and new markets—coordinating cross-functional inputs and serving as the primary partner from Security
• Lead customer-led audits and support external audit readiness, including evidence collection and walkthroughs
• Support incident response as a key stakeholder—coordinating customer communications, follow-ups, and post-incident improvements
• Review and advise on non-standard security and compliance terms in customer contracts, partnering closely with Legal
• Translate customer and regulatory requirements into actionable internal guidance; identify and help close gaps in security, privacy, and compliance programs
• Lead initiatives to improve how trust work runs—optimizing intake, triage, evidence strategy, and knowledge management
• Leverage automation, AI, and analytics to reduce manual work, increase consistency, and surface insights that drive prioritization
• Develop and maintain internal and external trust content (e.g., FAQs, whitepapers, runbooks, Trust Hub materials) to scale Datadog’s security narrative
• Mentor teammates and contribute to a high standard of quality, judgment, and operational excellence

Benefits

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture
• Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed