Senior SDWAN Engineer

JPMorganChase-posted 11 days ago
Full-time • Mid Level
Plano, TX
5,001-10,000 employees
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As an Senior SD-WAN Engineer III within Corporate Technologies – Infrastructure Platforms you will join our world-class engineering team focused on next-generation networking solutions. You will collaborate with cross-functional teams to design and build a robust SD-WAN ecosystem, leveraging cloud-based management, monitoring, and analytics. Your technical expertise will drive the execution of tasks that directly affect our customers, clients, and business partners. You will analyze complex network design requirements, capture customer intent, anticipate challenges, and deliver innovative solutions. Your ability to mitigate risks and deliver high-performance network products will be essential. By integrating your understanding of business drivers, you will help develop cutting-edge products and deliver exceptional user and customer experiences. Close partnership with multiple engineering teams will ensure network designs align with desired outcomes.

  • Lead the design, integration, and deployment of next-generation SDWAN solutions, including cloud-based management, monitoring, and analytics.
  • Analyze complex network design requirements, capture customer intent, anticipate challenges, and mitigate risks to deliver high-performance network products and features.
  • Develop detailed designs and documentation, including business, non-functional, and technical requirements, architectural decisions, and use cases.
  • Oversee integration of SDWAN solutions into customer infrastructure based on approved architectures.
  • Lead orchestration, management, and virtualization of network services.
  • Provide technical discovery, whiteboard solution design, and produce technical documentation for proposals and RFP responses.
  • Create and maintain operational runbooks; serve as Tier 3/Tier 4 escalation engineer.
  • Develop and deliver code, configuration files, and test plans based on detailed design documents.
  • Conduct functional testing, resolve errors, and document risk assessments and code changes.
  • Support deployment of tested and accepted code/configuration into production environments.
  • Collaborate with project managers to develop and execute deployment plans.
  • Coordinate with internal and external stakeholders during deployment and migration activities.
  • Provide ad-hoc and ongoing technical training to team members.
  • Define, document, and implement operational procedures.
  • Analyze customer requirements and provide technical knowledge for systems integration and solution design.
  • Lead network assessment, pre-migration checks, migration planning and execution, post-migration validation, and handover to operations.
  • Support post-migration activities, including troubleshooting and limited customer-facing interactions.
  • Collaborate with engineering and business units to set the current and future direction of network technologies.
  • Capture, analyze, and create requirements for systems and products of moderate to high complexity.
  • Provide regular progress updates and develop/implement project plans within budget, schedule, and resource constraints.
  • Formal training or certification on software engineering concepts and 5+ years applied experience
  • Hands-on SDWAN and network service delivery engineering experience.
  • Advanced knowledge in SD-WAN, networking and routing, network automation, and network virtualization.
  • Proven experience designing and delivering complex converged networking technologies for corporate and branch environments.
  • Strong technical discovery, solution design, and documentation skills.
  • Experience with operational runbook creation and Tier 3/Tier 4 support.
  • Demonstrated ability to lead network assessments, migration planning, execution, and post-migration support.
  • Excellent communication, collaboration, and leadership skills.
  • Experience with cloud-based SDWAN management platforms.
  • Familiarity with network security, monitoring tools, and cloud services integration.
  • Experience supporting large-scale network migrations and upgrades.
  • Ability to provide technical training and knowledge transfer to team members.
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