Senior Scrum Master

Kroger•Blue Ash, OH

About The Position

Provide servant-leadership and mentorship to a cross-functional agile team. Apply Lean/Agile principles and frameworks (e.g., Scrum, Kanban Method and Scaled Agile Framework (SaFe)) to guide and serve teams that deliver technology solutions. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

2+ years of experience in an agile environment in other roles; such as quality assurance, development, product owner, or as an agile coach
2+ years of experience serving as an active scrum master
Strong analytical and problem-solving skills with a high attention to detail
Self motivated, creative and effective in empowering team members to propose solutions to complex problems
Exceptional communication, organization and time management skills
Ability to understand technical issues at a high level
Ability to work with minimal supervision in a very dynamic and time sensitive work environment
Ability to build a high-performing team while managing interpersonal conflicts, challenges and opportunities for growth
Ability to communicate/collaborate with associates at all levels of the organization and with diverse personality types
Excellent team player and team builder
Ability to coach/empower a team to reach their highest potential

Nice To Haves

Bachelor's Degree a business or technology-related program
2+ years of experience in a software development organization
Scrum Master certification
Professional Scrum Master certification

Responsibilities

Facilitate team organization and ceremonies (e.g., sprint planning, daily scrums/stand-ups, sprint/iteration reviews/demos and retrospectives)
Coach team members on Agile values/principles, such as collaboration, prioritization, team accountability and transparency
Identify and remove any impediments/distractions that interfere with the team's ability to deliver against their commitments
Facilitate the creation and adoption of working agreements and definitions of done, including the use of appropriate tools, standards and best practices
Ensure the Kroger Technology team tracks and communicates team progress and metrics to the appropriate audiences
Facilitate and enable an environment of collaboration and creativity, and empower the team to self-organize around achieving their commitments
Support/empower the Kroger Technology team to make appropriate commitments through story selection and task definition
Challenge and enable the Kroger Technology team to continuously improve through intentional Lean and data driven inspect and adapt cycles (retrospectives)
Protect the Kroger Technology team from uncontrolled injection of work, and ensure changes are evaluated/intentional
Define and promote quality practices to ensure components, services and applications delivered by the Kroger Technology team meet performance expectations, allow for graceful degradation and are appropriately scalable (vertical or horizontal) for Kroger's expected growth pattern
Escalate associate problems to the team lead/management
Recommend improvements and assist in changes to best practices
Must be able to perform the essential job functions of this position with or without reasonable accommodation