About The Position

SAIC is seeking a qualified Senior Scientific Systems Engineer to support FDA operations. This role provides advanced scientific computing support to FDA scientists within the Center for Drug Evaluation and Research (CDER) in Silver Spring, MD. The team supports FDA's scientific mission through comprehensive technical services including workstation administration, scientific software support, and infrastructure integration across macOS, Windows, and Linux environments within specialized laboratory environments. This position requires strong experience deploying, configuring, and supporting scientific computing systems across macOS, Windows and Linux environments. SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect the world. SAIC's robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. They integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. SAIC is approximately 24,000 strong, driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer, headquartered in Reston, Virginia, with annual revenues of approximately $7.5 billion.

Requirements

  • Strong experience deploying, configuring, and supporting scientific computing systems across macOS, Windows and Linux environments.
  • Experience installing, configuring and supporting scientific applications on macOS, Windows and Linux systems.
  • Experience installing, configuring and supporting scientific applications on Windows servers used to support scientific computing environments.
  • Ability to provide advanced troubleshooting and technical support for scientific workstations across macOS, Windows, and Linux platforms.
  • Ability to develop scripts and automation solutions to support software installation, system configuration, and operational efficiency.
  • Experience configuring and managing macOS and Windows workstations with Active Directory integration.
  • Ability to detect, isolate, document, and rapidly resolve system outages and technical problems within scientific environments.
  • Ability to provide direct technical support to a highly skilled user base including scientists, researchers and laboratory personnel.
  • Ability to collaborate with infrastructure teams responsible for server provisioning, operating system maintenance and patch management.
  • Ability to document system issues, resolutions, and procedures in logging and reporting systems.
  • Ability to contribute to technical documentation and knowledge sharing.
  • Ability to perform workstation deployments, end-user documentation and training.

Responsibilities

  • Configure, deploy, and support Windows, macOS and Linux workstations in an enterprise scientific computing environment.
  • Install, configure and support scientific applications on macOS, Windows and Linux systems.
  • Install, configure and support scientific applications on Windows servers used to support scientific computing environments.
  • Provide advanced troubleshooting and technical support for scientific workstations across macOS, Windows, and Linux platforms.
  • Develop scripts and automation solutions to support software installation, system configuration, and operational efficiency.
  • Configure and manage macOS and Windows workstations with Active Directory integration.
  • Detect, isolate, document, and rapidly resolve system outages and technical problems within scientific environments.
  • Provide direct technical support to a highly skilled user base including scientists, researchers and laboratory personnel.
  • Collaborate with infrastructure teams responsible for server provisioning, operating system maintenance and patch management.
  • Document system issues, resolutions, and procedures in logging and reporting systems.
  • Contribute to technical documentation and knowledge sharing.
  • Additional responsibilities include workstation deployments, end-user documentation and training, and other duties as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

No Education Listed

Number of Employees

1-10 employees

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