Senior Scheduling Coordinator - Oncology Surgical Center - Bayfront Health

Bayfront Health•Saint Petersburg, FL

12d

About The Position

Position Summary The Senior Scheduling Coordinator will communicate regularly with physicians, patients, ancillary and surgical areas to include: scheduling, rescheduling, and cancellation of single/multiple tests and procedures.

Requirements

High school diploma and medical terminology and/or basic anatomy training required.
Three (3) years of experience in clinical registration and scheduling.
Associated degree in Business, information systems clinical field or related may be substitute for two years of experience

Nice To Haves

Associate’s degree in Business, information systems, clinical field or related may be substituted for up to two (2) years ofexperience.

Responsibilities

Responsible for maintenance of appropriate departmental schedules.
May provide feedback to manager for human resources functions such as hiring, coaching, and counseling.
Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules.
Accurately communicates prep information, arrival time and arrival location to patient.
Inputs and distributes charge management process on a daily basis schedules and cancels multiple diagnostic and interventionalprocedures.
Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy.
Consistently reviews the schedules daily and communicates all changes to appropriate staff.
Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data en
Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management.
Assist in training or mentoring of all team members.
Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival locationand time.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, stateand local standards.
Maintains compliance with all Orlando Health policies and procedures.