GM-posted 8 days ago
Full-time • Mid Level
Hybrid • Warren, MI
5,001-10,000 employees

The Role: In this strategic role, you will serve as a Senior SAP Systems Configurator responsible for delivering scalable, sustainable SAP solutions aligned with GM’s clean core strategy. You will lead configuration efforts across SAP S/4HANA and associated solution extensions, ensuring adherence to standard SAP capabilities and minimizing custom development to preserve upgradeability and reduce technical debt. This position is part of the high-performing OTD (Order to Delivery) & CCA (Customer Care & Aftersales) SAP team, a key contributor to GM’s broader transformation initiative through RISE with SAP. The team plays a pivotal role in modernizing and simplifying GM’s SAP landscape—driving regulatory compliance, enhancing operational efficiency, and enabling process standardization, automation, and AI-powered innovation

  • Lead SAP configuration and solution design for OTD (Order to Cash), RTP (Request to Pay) and related processes, supporting GM’s Aftersales business.
  • Parts order management.
  • Customer billing and invoicing.
  • Warranty claims and settlements.
  • Financial postings and cost allocations.
  • Supplier collaboration and purchase order management.
  • Inbound logistics and goods receipt.
  • Inventory control and warehouse movements.
  • Outbound logistics and goods issue.
  • Return to vendor and RTP workflows.
  • Collaborate with business analysts, architects, and developers to ensure alignment with SAP clean core principles and GM’s enterprise architecture standards.
  • Collaborate with procurement, logistics, manufacturing, finance teams, business analysts, architects, and developers to gather requirements and implement scalable SAP solutions.
  • Lead testing, validation, and deployment of SAP enhancements and new functionalities.
  • Support SAP interfaces with logistics providers, payment gateways, and tax engines.
  • Provide expert-level troubleshooting and support for SAP SD, FI-CO, MM, WM, and RTP modules (e.g. Ariba).
  • Integrate SAP with external systems such as supplier/dealerportals, EDI platforms, and warehouse automation tools.
  • Ensure compliance with industry regulations, internal controls, and audit requirements.
  • Participate in SAP upgrades, S/4HANA migration, and digital transformation initiatives.
  • Apply standard SAP functionality to meet business requirements, avoiding unnecessary customization.
  • Mentor junior SAP analysts and early technical talent, fostering a culture of clean core practices and continuous learning.
  • Ensure compliance with GM IT standards, security protocols, and industry best practices.
  • Bachelor's in Software Engineering, Computer Science, Information Technology, or a related field or equivalent experience will be considered in lieu of degree
  • 7+ years of hands-on SAP experience, including configuration of SD, FI-CO, RTP, MM, WM, EWM, SRM or Ariba
  • Demonstrated commitment to SAP clean core principles, with hands-on experience in modern extensibility approaches
  • Proven ability to deliver solutions that are upgrade-safe, cloud-compliant, and aligned with SAP’s best practices for extensibility, while actively reducing reliance on classic customizations
  • Strong business process knowledge in Order Management, Pricing, Incentives, Billing, AR, Supply Chain, Logistics, MM, Purchasing, Warehousing and Master Data
  • Deep understanding of SAP S/4HANA and solution extensions (e.g. Vistex, MDG)
  • Support integration with other SAP modules (e.g., SD, MM, FI, WM) and external systems
  • Experience with software testing, automation, and quality assurance practices
  • Familiarity with ABAP for debugging and analysis, with a focus on clean core-compatible enhancements
  • Commitment to GM’s winning behaviors: Think Customer, Innovate Now, Look Ahead, One Team, Be Bold, It’s On Me, Win with Integrity, Be Inclusive
  • SAP certification in SD or FI-CO
  • Experience with SAP Warranty Management, Vistex, or SAP Automotive Solution Suite
  • Familiarity with SAP Fiori, SAP BTP, and cloud-based SAP integrations
  • Exposure to Agile methodologies and automotive ERP landscapes
  • Experience working with OEMs, Tier 1 suppliers, or aftermarket service providers
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