Senior SAP Developer

NRG Energy, Inc.•Houston, TX

43d•Hybrid

About The Position

Sr. SAP Developer with strong technical knowledge, responsible for developing, designing, maintaining, and enhancing SAP applications in SAP CRM & SAP IS-U modules to support front-office and back-office processes for the utility industry. Specifically: Hands on development experience in SAP CRM (Customer Interaction Center, Sales, and Service processes), and SAP ISU/CCS. Expertise in UI5 Development, OData Services, SOAP & REST web services, middleware monitoring and troubleshooting. Knowledge of customer service, account maintenance, correspondence, device management, customer inquiry, and intercompany data exchange (IDE/IDEX). Familiarity with electricity utilities, retail industry, and meter-to-cash processes preferred.

Requirements

A minimum of 8+ years of SAP configuration, design, development, testing experience required.
SAP development, configuration and testing experience.
Process-oriented, analytical, and quality-focused thinking is essential. The individual will need to identify logical, rational approaches to business solutions.
Capability to prepare presentation designs or solutions.
Experience working with end users to translate their business problems into system requirements.
Lead or coordinate a small, defined portion of a project or work process.
Configuration, testing, maintenance, enhancements, or support activities.
Evaluate user change requests and obtain approval for modifications.
Lead project planning sessions with team members to analyze business and technical requirements.
Conduct unit testing to ensure applications meet specifications.
Work within a system-related or operations-related front office environment.
Flexibility, dedication, and teamwork are necessary.
Strong organizational skills.
Excellent verbal and written communication skills are required for cross-functional support and interaction.

Nice To Haves

Familiarity with Texas (ERCOT), or Canada Alberta Regulated/ Deregulated market, Northeast Market Transactions.
Experience working in a waterfall and Agile framework - SCRUM, KANBAN
Knowledge and experience in SAP S/4, Fiori apps and SAP BTP

Responsibilities

Design, enhance, maintain, and support retail-based utility SAP CRM and SAP ISU applications.
In-depth working experience as techno-functional analyst with exposure in deregulated or regulated electricity markets.
SAPUI5 Development, OData development, debugging, and troubleshooting.
Web service development including SOAP XML based and REST based.
HANA related development - modeling, SQL script, AMDPs, and CDS views.
CRM middleware - monitoring and troubleshooting BDOC failures for master data and transaction data.
Functional knowledge across all areas of SAP ISU, SAP CRM, and SAP SD.
Ability to work and lead project or application development team.
Develop and maintain processes, applications, standard application programs providing business functions, such as online screens, batch reports, creation of applications interface files, and basic web knowledge.
Assist with SAP CRM/ISU/CCS day-to-day production support issues and related system issues that arise in the daily operations of the system.
Firsthand experience with RICEF, and Workflow development.
Support the development and execution of enterprise test scripts.
Investigate problems reported by end-users to the Help Desk, resolve production incidents, and handle on-call pager if required.
Provide subject matter expertise to the operations groups to assist with problem-solving and serve as a resource for training development.
Interface with operations team and business teams to realize requirements, existing business processes, resolve issues, and determine cost estimates.