FLEX Senior Salesforce Engineer

Marriott • Bethesda, MD

11h • Hybrid

About The Position

Marriott International is seeking a Senior Service Cloud Engineer to lead ongoing support for both new and existing Salesforce Service and Sales Cloud platforms. The ideal candidate will be an experienced engineer with a proven track record of implementing Salesforce Service Cloud, integrating them into large enterprise solutions. This engineer will serve as a service delivery and sales subject matter expert, contributing to technical design, development, and testing while collaborating with various partners and service providers. Strong communication skills and a positive attitude are essential for thriving in a highly matrixed environment, alongside the required Salesforce Service Cloud technical expertise. The candidate should be flexible and must be an engaging team player.

Requirements

• Must not be afraid to ask questions or adverse to being asked questions; willing to share experiences and explain alternative solutions
• Ability to work independently or on a team
• Strong communication and collaboration skills within a team environment
• Ability to work in an Enterprise Agile/Transitioning development environment
• Bachelor’s degree in computer science or equivalent years of experience and/or certification
• 6+ years of experience and in-depth knowledge of Salesforce administration and development; security, standard objects, reports/dashboards, Knowledge, data management, and sandbox environments
• Minimum 3-5+ years of experience with consuming web services
• 1-2+ years of experience Lightning framework (Aura, LWC)
• Strong understanding of lightning flows and trigger framework
• Expertise in programming languages and methodologies (e.g., Java and Apex)
• Solid understanding of web technologies, such as JavaScript, CSS, HTML5, XML, JSON, and/or Ajax
• Proficiency in integrating Salesforce with other applications using Connected Apps and APIs
• Strong understanding of SDLC methodologies (Agile, SCRUM, other)

Nice To Haves

• Salesforce developer/architect/admin certifications including Salesforce Einstein certifications are pluses
• Experience in development of hotel property applications
• Leadership experience in a sourced environment
• An unbridled curiosity and interest in problem solving and iterative development

Responsibilities

• Leverage Salesforce Service expertise to act as technical architect and hands-on Salesforce engineer
• Deliver technical solutions with focus on security, authentication, scalability and performance
• Serve as lead Salesforce developer, ensuring adherence to best practices and quality standards and coaching and mentoring team members
• Review and approve design documents, code reviews, test plans, and deployment plans
• Make informed decisions on architectural design, considering tradeoffs, benefits, and recommendations
• Provides consultation for routine and complex systems development
• Coordinates with Operations and Infrastructure Delivery teams for deployment and production support activities
• Collaborate with business analysts and product managers to understand requirements and translate into solutions

Benefits

• All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.
• Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.
• Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

What This Job Offers

• Career Level: Mid Level