Niyam is seeking a Senior Salesforce Developer/Architect to join our team in support of our work with a federal client. We offer competitive compensation and benefits. This position is remote, but may require occasional onsite meetings in DC.
Manage all aspects of Salesforce.com (SFDC) including complex configuration, customization, and implementation of applications and 3rd party integrations
Participate in application design, configuration, testing and deployment
Participate in efforts to develop and execute testing, training and documentation
Analyze detailed system factors, including input/output requirements, information flow, software requirements, and alternate methods of problem resolution
Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
Follow all standard operating procedures (SOP) and maintain updated ticketing for events, incidents, requests, changes, problems, etc.
Proactively engage on continuous improvement efforts for application design, support, and practice development efforts
Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and 'how-to' assistance
Collaborate with software development lead and development team to perform code reviews to ensure that all solutions are aligned to architecture/design
Conduct independent research to lead or support the resolution of complex questions and issues
U.S. Citizen with ability to obtain a Public Trust Security Clearance
Bachelor's Degree in Computer Science or related equivalent
Salesforce Certified Platform Developer II
Salesforce Certified Technical Architect or Salesforce Certified Application Architect
12+ years of IT technology experience
5+ years of experience in system integration, ICD design, Scrum and RPA
8+ years of experience with customization on the Salesforce Lightning platform, which should include Lightning Components using the Lightning Design System framework, Apex, and declarative platform tools (i.e. Process Builder, Flows, Visual Workflow, Lightning App Builder)
5+ years of experience with implementations of Service Cloud features (i.e. Omni Channel, Live Agent, and Case Management)
Demonstrated experience using Gitlab and Salesforce standards development tools: Salesforce CLI and VS Code
Experience with Agile/Scrum methodologies and collaborative tools like Jira
Excellent verbal and written communication skills
Experience in solution design
Experience working with federal clients
Familiarity with Software Development Life Cycle (SDLC)
Experience with Salesforce Government Cloud product suite highly desired and FedRamp
Ability to work in a fast paced environment
Salesforce Certified Advanced Administrator
100% company-paid health, dental, vision, life, and AD&D insurance
Free short-term and long-term disability coverage
Flexible work hours
Remote and hybrid work options
Generous paid time off policy
Retirement plans
Supportive environment for professional development
Fully paid opportunities for training and advancement