Senior Salesforce Business Systems Analyst

Everlaw • Oakland, CA

124d • $194,000 - $245,000

About The Position

Everlaw is looking for a Senior Salesforce Business Systems Analyst to join our Enterprise Technology team. The Enterprise Technology Team is a brand new team at Everlaw (a start-up within a start-up!) whose mission is to create an integrated suite of enterprise systems and technologies that drives efficiency, provides on-demand business insights, and facilitates seamless, sensible business process flows. As the Salesforce BSA, you will be essential to the success and evolution of the Enterprise Technology team. You will head up our Quote to Cash process, one of the company’s highest priority projects over the next year. In this role, you will build a sustainable, user-friendly process, including designing and implementing the systems infrastructure supporting the process. As the Quote to Cash guru, you will apply your strategic thinking, creative problem-solving, and cross-functional collaboration skills to create a scalable, best-in-class Quote to Cash process fitting for a growing company like Everlaw.

Requirements

• Over 8 years of experience with Salesforce Sales Cloud in the SaaS industry.
• Over 4 years of hands-on experience with Salesforce CPQ.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Strong expertise in declarative development tools such as Workflows, Approval processes, Flow Builder, Lightning App Builder etc.
• Positive problem solver who loves the challenge of advancing customer service beyond the status quo.
• Authorized to work in the United States.

Responsibilities

• Own the Quote-to-Cash process, drive high impact initiatives to optimize the process leveraging Salesforce CPQ, Ironclad, Netsuite and Workato.
• Collaborate with business stakeholders, analyze existing business processes, define business requirements, and translate them into solution design.
• Own the project plan and the timely delivery of projects as per established roadmaps by working closely with the business teams.
• Implement configurations using declarative tools, including managing custom objects, fields, validation rules, flows etc.
• Create and maintain documentation and reference guides related to the Salesforce instance, and end-to-end processes and business objectives.
• Stay on top of product releases/functionalities, work on certifications and understand best practices on how to best build functionalities in Salesforce.

Benefits

• The expected salary range for this role is between $194,000 - $245,000.
• Equity program.
• 401(k) retirement plan with company matching.
• Health, dental, and vision insurance.
• Flexible Spending Accounts for health and dependent care expenses.
• Paid parental leave and approximately 10 days (80 hours) per year of sick leave.
• Seventeen paid vacation days plus 11 federal holidays.
• Membership to Modern Health to help employees prioritize mental health and wellness.
• Annual allocation for Learning & Development opportunities and applicable professional membership dues.
• Company-sponsored life and disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 251-500 employees