Senior Salesforce Business Analyst

Steampunk • McLean, VA

138d • $125,000 - $140,000

About The Position

Steampunk is seeking Senior Business Analysts who are technical, creative, hands-on experts with delivering innovative technology solutions. Ideal candidates will thrive working with clients in a consultative capacity and will have experience gathering business requirements for Federal government clients for technical teams building Salesforce systems.

Requirements

• Authorized to work for any U.S. employer.
• Ability to get a Federal Clearance.
• Bachelor's Degree, or equivalent years of experience.
• Certified Scrum Master certification, or equivalent.
• 10+ years functioning as a Business Analyst for teams building custom software solutions for the federal government, or Salesforce Functional/Systems/Admin experience.
• Experience using Agile methodologies and tools, such as Jira and Confluence.
• Strong critical thinking skills.
• Ability to communicate with technical and non-technical staff.
• Ability to help teams write user stories/epics, identify dependencies, and design optimal solutions.
• Excellent communication skills (both written and verbal) with strong presentation and facilitation skills.
• Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity.
• Proven team player and team builder.
• Strong organizational and analytical skills.

Nice To Haves

• Masters Degree, or equivalent years of experience, preferably in Information Technology.
• Proven background in federal government contracting and project management.
• Federal Clearance.
• Experience with Human-Centered Design (and working with Service Designers and/or UI/UX Designers).
• Experience with Mural and/or Lucid.

Responsibilities

• Lead the collection, capture, and management of mission user needs from prioritization, concept development, and feature writing to support development and deployment of Salesforce systems.
• Provide expertise in business process and system analysis, design, improvement, and implementation efforts.
• Translate business process needs into technical requirements.
• Provide expertise in change management and training support.
• Provide organizational and strategic planning for a wide variety of technical and functional environments.
• Envision, develop, and create requirements to improve tools to streamline processes to gain efficiencies and improve key metrics.
• Identify and mitigate risks.
• Communicate with key stakeholders/customers to support planning and delivery of technical Salesforce development Agile projects.
• Facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team members to produce product and portfolio roadmaps.
• Collaborate with stakeholders and product teams to decompose large epics into features and user stories.
• Document Acceptance Criteria in stories in a way that both development team, testers and business stakeholders can understand and agree on the content.
• Handle administrative functions in Salesforce applications including maintenance of user accounts, profiles, roles, security and data access.
• Keep up-to-date on new Salesforce features and help determine if we should implement internally.
• Assist in training rollouts to new users and grow the application knowledge.

Benefits

• Projected compensation range for this position is $125,000 to $140,000.
• Total compensation package includes additional benefits.

What This Job Offers

• Career Level: Senior
• Education Level: Bachelor's degree