ICF’s Digital Modernization Division is seeking a Salesforce Business Analyst to support digital transformation initiatives for federal agencies. Our team delivers modern CRM, workflow automation, and low-code solutions, leveraging Salesforce as a core platform. We partner with industry-leading companies and provide architecture, implementation, integration, analytics, and O&M support across mission-critical applications. As a Salesforce Business Analyst, you will work closely with product owners, architects, and developers to design and implement scalable Salesforce solutions. You will serve as the liaison between business stakeholders and the technical team, eliciting, analyzing, documenting, and communicating requirements that align with business needs and SFDC platform capabilities. Operating in an Agile environment, you will apply strong analytical skills, CRM proficiency, and knowledge of Salesforce best practices to deliver effective and efficient solutions. Location: Depends on the location of FTE, remote if they live at least 50 miles from DC. If not, then it’s 100% onsite at the client’s DC office.