Senior Salesforce Analyst

Element Biosciences•San Diego, CA

10d•$105,000 - $137,000•Onsite

About The Position

At Element Biosciences, we are passionate about our mission to empower the scientific community with more freedom and flexibility to accelerate our collective impact on humanity. We have built a highly efficient product-driven organization where employees can learn, grow, and thrive in a challenging but encouraging environment. We are committed to scientific integrity, collegiality, honesty, objectivity, and openness. We are seeking an experienced Senior Analyst, Salesforce who will play a pivotal role in managing and optimizing our Salesforce CRM platform. This is an incredible opportunity for someone who is passionate about streamlining our business processes, enhancing customer engagement strategies, and driving overall operational efficiency using Salesforce. We are looking for candidates with a solid background in technical Salesforce expertise, leadership skills, and strategic business insight. Experience with Salesforce and Salesforce Flows is a must. This role will report to the Associate Director of Business Systems and will be a San Diego based role. If you possess the following and want to make a meaningful impact, we invite you to explore this role.

Requirements

8+ years of professional experience, with a focus on IT and business systems
5+ years of relevant experience with Salesforce, or commensurate experience in similar business applications
Proven experience in creating Salesforce Flows
Proven expertise in leading and managing teams including external consultants, particularly in a Salesforce environment

Nice To Haves

Prefer Bachelor's degree from an accredited university or commiserate experience
Prefer Salesforce certifications (Administrator, Advanced Administrator, or Platform App Builder)

Responsibilities

Implementation and management of CRM systems, with a strong preference for Salesforce or equivalent expertise in similar business systems
Utilizes BI tools and data visualization (e.g. Tableau)
Lead Salesforce functionalities and best practices
Proven ability in project management and leading teams
Manage complex Salesforce integrations and customizations
Lead/Manage a group of offshore support consultants including delegating work and checking quality
Create roadmap planning/consulting with business users in order to configure the system features/functions to fit requirements
Deliver effective system training
Document processes, user guides, and system configurations