Senior Sales Systems Analyst - Sales Tools

Samsara
112d$79,432 - $120,150

About The Position

The Senior Sales Tools Analyst will be responsible for managing, maintaining, and optimizing Samsara’s sales technology stack to ensure our sellers can operate efficiently and effectively. This role will combine day-to-day administration, technical configuration, and pilot/project support for new tool rollouts. You will partner closely with Sales, RevOps, Enablement, IT, and other cross-functional teams to deliver reliable, well-integrated tools that enhance the seller experience and support revenue growth. This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

Requirements

  • 3–5 years of experience in Sales Operations, Revenue Operations, or Sales Tools Administration.
  • At least 2+ years of hands-on Salesforce administration/configuration.
  • Hands-on configuration experience with major sales tools beyond CRM (e.g., SalesLoft, CPQ, Conga, Docusign, ZoomInfo, etc).
  • Strong understanding of CRM concepts, sales workflows, and SaaS selling motions.
  • Strong analytical and problem-solving skills with the ability to translate business needs into effective tool configurations.
  • Comfort collaborating with cross-functional teams and balancing multiple priorities.

Nice To Haves

  • Salesforce Administrator certification (or equivalent).
  • Experience with tool integrations and APIs.
  • Exposure to project management in a Sales Operations or RevOps context.
  • Background supporting tool rollouts, pilots, and change management initiatives.

Responsibilities

  • Administer and configure core sales tools such as Salesforce CRM, SalesLoft, CPQ, DocuSign, Conga, Gong, and Highspot, including user profiles, permissions, workflows, automations, and data integrity maintenance.
  • Provide advanced troubleshooting and support, investigating complex issues, performing root cause analysis, and implementing fixes; escalate systemic issues to IT, Engineering, or vendors where needed.
  • Support pilots and rollouts of new tools and features, coordinating technical setup, configuration, UAT, and feedback collection to ensure smooth adoption and transition into ongoing administration.
  • Oversee integrations and data flows between sales tools, CRM, and adjacent business systems; monitor sync errors, troubleshoot integration issues, and partner with IT or vendors on new connections.
  • Ensure governance and compliance across all sales technologies by maintaining accurate license inventories, managing provisioning, and adhering to security and data handling protocols.
  • Partner cross-functionally with Sales, RevOps, Enablement, IT, and other stakeholders to ensure tools are reliable, well-integrated, and aligned with sales policies and corporate governance.
  • Contribute to seller experience and efficiency by delivering scalable, thoughtful enhancements without always relying on consultants or external resources.
  • Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

Benefits

  • Competitive total compensation package.
  • Employee-led remote and flexible working.
  • Health benefits.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service