About The Position

SC 2.0 is the next generation of Solution Consulting at Appian. We are a sales-aligned, outcome-driven organization that powers Appian's growth. Our Directors are not individual contributors - they are business and talent leaders who scale impact by developing high-performing SCs. Directors co-own sales results with regional leadership while spending the majority of their time in the field observing, coaching, and mentoring SCs to ensure execution excellence in front of customers. As a Senior Solutions Consultant, you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. Using technical creativity and business acumen, you will illustrate the value that Appian's platform can provide. You must be able to engage and articulate product positioning to both business and technical users in competitive scenarios. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

Requirements

  • Customer-obsessed mindset with a willingness to travel up to 70% to engage directly with clients, build trusted relationships, and ensure Appian solutions align with their strategic objectives.
  • Exceptional communication and influencing skills, with the ability to uncover and understand business objectives, engage executives and technical decision makers, lead strategic discussions, and resolve technical concerns to advance customer outcomes.
  • Translate business objectives and requirements into solution designs that clearly demonstrate how Appian addresses strategic challenges.
  • Act as a true co-seller with Account Executives, sharing accountability for planning, pipeline health, opportunity qualification, and revenue contribution.
  • Facilitate customer roadmaps and transformation workshops with senior stakeholders.
  • Understand customer IT and business landscapes (ERP, CRM, data, workflow, AI, partner solutions).
  • Design architectures that integrate Appian seamlessly into existing enterprise environments to extend value and accelerate ROI.
  • Deliver persona-based, outcome-oriented demos and narratives that connect Appian capabilities to measurable ROI.
  • Lead disciplined customer evaluations (POCs/POVs) with clear executive sponsorship, written success criteria, and measurable outcomes.
  • Develop and contribute reusable assets including demos, architectural blueprints, frameworks, and customer success stories to global repositories for reuse.
  • Bachelor's or Master's degree in Information Systems, Engineering, Computer Science, or a related field
  • 5+ years of experience supporting enterprise SaaS sales cycles, with direct involvement in discovery, solution design, executive engagement, and demonstrating measurable business value.

Nice To Haves

  • Bachelor's degree in a related field
  • Strong experience as a successful Pre-Sales Engineer OR a Professional Services/Consulting role that is client facing and involves sales scenarios - Able to do custom POCs and demos
  • Ability to strategically problem solve by thinking outside of the box is required daily
  • Technical depth to respond to all functional and technical elements of RFIs/RFPs
  • Proven success conveying customer requirements to Product Management teams
  • Familiarity with Business Process Management Platforms, Low Code Platforms, or Application Development Platforms is a plus
  • Recent experience programming within a modern web or enterprise development systems
  • Familiarity in production environments (application servers, web servers, databases)
  • Strong verbal and written communication skills, customer interaction, requirements analysis, presentations, and system design

Responsibilities

  • Partner with Account Executives to achieve defined sales goals
  • Lead efforts to ensure the delivery of all technical resources into the sales campaigns
  • Propose technical and creative business solutions in support of sales activities
  • Design and deliver high quality technical Proof of Concepts for prospective customers
  • Present technical and business aspects of proposed solutions to a C-Level audience
  • Represent Appian's product to customers and at field events such as conferences, summits, seminars, etc.
  • Assist with the radiation strategy within the target accounts by building customer relationships
  • Manage target accounts that may span multiple Account Executives
  • Work with colleagues across the organization to receive the support needed to accomplish the technical goals
  • Willingness to travel 70% to customer locations throughout the assigned region

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Publishing Industries

Number of Employees

1,001-5,000 employees

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