Senior Sales Operations Manager

Tantalus • Raleigh, NC

17h • Hybrid

About The Position

Tantalus Systems is seeking a Senior Sales Operations Manager to own and operate the end-to-end sales operations engine. This role is accountable for driving data integrity, pipeline discipline, and operational rigor across the Sales organization, with a direct impact on forecasting accuracy, sales velocity, and revenue performance. You will serve as the system owner for Salesforce and Altify, ensuring consistent adoption, high-quality data, and actionable insights that enable confident decision-making at both the leadership and Board level. This role requires a hands-on operator who can enforce standards, challenge assumptions, and drive accountability across the Sales organization, while also building scalable processes and analytics frameworks to support growth.

Requirements

• 8–10+ years of experience in Sales Operations, Revenue Operations, or Commercial Analytics
• Deep expertise in Salesforce (configuration, reporting, dashboards, data governance, and process design)
• Strong experience with Altify or similar enterprise sales methodologies
• Proven track record of improving forecasting accuracy and enforcing pipeline discipline
• Experience building KPI frameworks and analytics models across multiple sales motions
• Strong analytical capability with the ability to translate data into clear, actionable insights
• Experience supporting B2B enterprise sales teams, ideally in a technology environment
• Proficiency with Excel and business intelligence tools (e.g. Tableau, Power BI)
• Demonstrated ability to influence and hold senior stakeholders accountable
• A systems-oriented operator who brings structure, rigor, and consistency to sales execution
• High ownership mindset with the confidence to enforce standards and challenge Sales leaders when needed
• Strong balance of technical depth and business acumen
• Ability to operate at both a tactical and strategic level
• Reliable, precise, and execution-focused with a bias for action

Responsibilities

• Sales Operations Ownership
• Own the end-to-end sales operations function, including CRM governance, pipeline management, forecasting, and reporting
• Establish and enforce standards for data quality, pipeline hygiene, and sales process adherence across all sales motions
• Serve as the single point of accountability for sales data accuracy, system integrity, and reporting consistency
• Drive operational rigor and discipline across the Sales organization in partnership with Sales leadership
• Salesforce.com & Altify System Leadership
• Serve as system owner for Salesforce, including configuration, reporting, dashboards, and ongoing optimization
• Translate sales processes into scalable system workflows, automation, and tools
• Drive adoption and effective use of Altify to support deal qualification, account planning, and opportunity strategy
• Partner with internal teams to manage integrations across the commercial tech stack
• Forecasting & Pipeline Management
• Lead structured pipeline reviews and forecasting cadences with Sales leadership
• Ensure pipeline data accurately reflects deal health, stage progression, and probability
• Identify risks, gaps, and inconsistencies and drive follow-through to resolution
• Build and continuously improve forecasting models, methodologies, and accuracy across reporting cycles
• Establish pipeline coverage expectations and territory-level visibility
• Sales Performance & Analytics
• Define, build, and maintain dashboards and reporting that provide clear visibility into performance and trends
• Establish and manage KPI frameworks across Sales, Business Development, and Channel teams
• Track and analyze key metrics including pipeline coverage, conversion rates, sales cycle length, win rates, and retention
• Identify opportunities to improve sales velocity, productivity, and operational efficiency
• Process Governance & Enablement
• Define and maintain sales process standards, including stage definitions, exit criteria, and required data inputs
• Enforce adherence to processes and escalate gaps or non-compliance with Sales leadership
• Support onboarding and ongoing training of Sales team members on systems, tools, and expectations
• Partner with Sales, Marketing, and Finance to standardize lead management, qualification, and reporting workflows
• Strategic & Cross-Functional Impact
• Partner with Sales leadership, Finance, and Executive Team on territory planning, target setting, and compensation planning inputs
• Deliver executive-level reporting and insights to support strategic decision-making and Board-level discussions
• Support go-to-market strategy through data-driven insights and operational recommendations
• Contribute to building a scalable, predictable revenue operating model

Benefits

• competitive salary plus variable compensation based on performance targets and business objectives
• generous benefits, including medical, dental and vision plans, healthcare and dependent care flexible spending accounts and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees