Senior Sales Operations Analyst

About the position

The Senior Sales Operations Specialist will join the Strategy Team and play a pivotal role in supporting the US Revenue Organization. This position is ideal for someone who thrives in a fast-paced, high-growth environment, is a self-starter, and is eager to take on challenges with minimal oversight. You will be responsible for optimizing sales processes, driving data-driven insights, and ensuring operational efficiency to maximize revenue growth.

Responsibilities

• Drive strategic alignment partnering with leadership, own the implementation of go-to-market strategies, process improvements and revenue generating initiatives.
• Work closely with Revenue, Marketing, Finance, and Product teams to drive alignment and efficiency.
• Maximize efficiency by strategically managing and optimizing sales technology tools such as Salesforce, automation tools and reporting systems.
• Collaborate with the UK team counterpart to ensure global alignment.
• Manage Salesforce to ensure data integrity and improve pipeline visibility.
• Streamline sales operations by identifying bottlenecks, implementing improvements and monitor processes to ensure they are streamlined and productivity is enhanced.
• Leverage sales enablement platforms such as Outreach and ZoomInfo to streamline prospecting, increase rep productivity and improve deal execution.
• Identify gaps in the tech stack, keep up with the latest sales ops technology, evaluate new tools and implement solutions that drive automation and reduce manual effort.
• Own data driven insights, analyze sales performance metrics, develop dashboards, and provide actionable insights to leadership.
• Support revenue forecasting, pipeline analysis, territory management, setting targets and reporting to ensure accurate sales projections.
• Support enablement by assisting sales teams with training, process adherence and best practices to enhance performance.
• Assist commissions process by maintaining business plans, managing and analyzing commission structures, ensuring accuracy in payouts and optimizing incentive plans for the revenue team.

Requirements

• 5+ years of experience in Sales Operations, Revenue Operations or Business Operations within a high growth organization.
• Analytical and detail-oriented with a proven track record of turning complex data into meaningful insights.
• CRM and tools expertise in Salesforce, Excel/Google Sheets, BI tools (Tableau).
• Strong communication and stakeholder management with ability to present findings, influence stakeholders and collaborate across teams to drive decisions in a global setting with multiple time zones.
• Self starter mindset with ability to work independently, take initiative, and solve problems without constant supervision.
• Adaptability and resilience, comfortable working in an evolving environment and tackling new challenges.
• Exceptional interpersonal skills to collaborate and communicate effectively with relevant internal and external stakeholders at all levels of the organization.
• High-level of technical acumen and proficiency to learn and utilize new software and technologies quickly to continuously evolve and improve our tech-driven advantage.
• High-level of analytical and critical thinking skills with a strong drive to investigate, analyze, and resolve simple and complex problems.
• Strong organizational and time management skills to manage multiple priorities and meet conflicting deadlines with minimal direct supervision.

Benefits

• $100,000.00 - $120,000.00 base
• Performance-based bonus
• Medical, Dental, Vision, and 401K
• Access to all Company & Employee Benefits
• 25 days PTO (prorated) + Birthday Day Off
• 8 Public Holidays
• Duvet days
• Laptop
• Volunteer days
• STIPs (Short Term Incentive Plan)