Royal Sonesta New Orleans, LA-posted 4 months ago
Full-time • Senior
New Orleans, LA
5,001-10,000 employees

The Senior Sales Manager is responsible for driving revenue growth, building and maintaining strong client relationships, and strategically positioning the hotel within target markets. This role requires a highly motivated hospitality professional with proven sales expertise, exceptional communication skills, and a deep understanding of the Corporate and Association market segments.

  • Develop and execute strategic sales plans to achieve individual and team revenue goals across all market segments.
  • Cultivate and maintain strong client relationships with top accounts, travel partners, meeting planners, and event organizers.
  • Identify and pursue new business opportunities through proactive prospecting, networking, and industry events.
  • Conduct site inspections, client entertainment, and sales presentations to showcase the hotel’s unique luxury offerings.
  • Collaborate closely with revenue management, marketing, catering, and operations teams to maximize profitability and ensure seamless guest experiences.
  • Negotiate contracts, ensuring alignment with hotel revenue strategies and profitability objectives.
  • Monitor market trends, competitor activity, and industry developments to adapt sales strategies accordingly.
  • Accurately prepare reports, forecasts, and performance analyses for leadership review.
  • Achieve targeted revenue, prospecting and site goals.
  • Bachelor’s degree in Hospitality Management, Business, or related field preferred.
  • Minimum 5 years of sales experience in a hotel with at least 10,000 sq. ft. of meeting space.
  • Deep understanding of Corporate and Association group markets.
  • Exceptional negotiation, communication, and presentation skills.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Proficiency in sales systems (e.g., Delphi.fdc) and Microsoft Office Suite.
  • Professional presence and ability to represent the hotel brand with authenticity and integrity.
  • Results-driven with a proactive, entrepreneurial mindset.
  • Relationship-focused with a strong customer-service orientation.
  • Strategic thinker who can balance short-term wins with long-term growth.
  • Collaborative team player with leadership qualities.
  • Excellent communicator both within the hotel and with an outside clientele.
  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance
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