Senior Sales Manager - Washington Hilton

Hilton

2d•$95,000 - $110,000•Onsite

About The Position

The Washington Hilton is looking for a dynamic Senior Sales Manager to join their team. Washington Hilton offers a contemporary urban retreat in the heart of Washington, D.C.’s most sought‑after neighborhoods, including Dupont Circle, Adams Morgan, the U Street Corridor, and Embassy Row. Since opening in 1965, this historic hotel has welcomed presidents, dignitaries, prominent figures, and countless prestigious events. The property features 118,000 square feet of event space, including its legendary 30,000‑square‑foot International Ballroom, along with 1,107 guestrooms. The hotel also offers four distinct on‑site dining outlets. Our ideal candidate has at least three years of experience in a senior‑level hotel sales role and a strong background in a full‑service convention hotel environment. They excel across all market segments and demonstrate a deep understanding of the business of sales—meaning they can effectively analyze business opportunities, build and maintain senior‑level client relationships, secure group business, and navigate contracts with confidence. This candidate brings the judgment and expertise needed to contribute to decisions that impact group business strategy and communicates clearly and confidently with clients. This role is an in‑office position. This role is an in‑office position; however, in rare cases, the hotel may evaluate a hybrid or remote arrangement for an exceptionally high‑performing candidate who significantly exceeds all qualifications. Such consideration is not guaranteed. Shift Pattern: This role is primarily Monday – Friday 8:30am – 5:00pm with required ability to be flexible with their time to accommodate any client engagement events and site inspections. Pay Range: This is salaried role in a pay range of $95,000.00-$110,000.00 annually and will be aligned with the candidate’s experience and qualifications. This position qualifies to be part of the Hilton Sales Incentive plan that is paid quarterly, based on performance. The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Requirements

At least three years of experience in a senior‑level hotel sales role
A strong background in a full‑service convention hotel environment.
Strong sales, communication, and networking skills.
The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.

Responsibilities

Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.
Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.
Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
Understand the customer and the business leaders expectations. Adapt to a changing market.
Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events.
Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market.
Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market.
Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts.
Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs.
Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.
Create and execute plan to shift share from your competitors.
Engage in outside sales activities to uncover needs, build relationships and to win new business.
Negotiate contracts and commission agreements with end-user customers and intermediaries.
Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers.
Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs