Senior Sales Manager | Hilton Aventura Miami

Shaner Hotels•Aventura, FL

About The Position

Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Sales team is informed as well. Be knowledgeable and understanding of current customers and accounts, particularly those corporations, agencies, associations, tour operations, sports teams, and other groups or organizations who purchase hotel services. Helps determine and implement what additional business or market segments the hotel should pursue. Establish special packages or programs to boost occupancy during slow periods, and creating advertising through newspaper, direct mail, billboards, etc. in support of these programs. Attend trade shows, chamber of commerce or civic events, and other local organizations in support of hotel sales. Ensures communication with General Manager, all other Department Managers, and staff. Other duties as assigned. The Senior Sales Manager is responsible for generating top-line revenue for their assigned hotel properties through the use of on-line tools including social media, franchise sites, travel sites and traditional sales & marketing initiatives.

Requirements

Minimum 4 years progressive experience in sales.
Hospitality or hotel industry experience required.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
High school graduate or equivalent; college degree in hospitality management or business preferred.
Familiarity with the local economy and market conditions.
Working knowledge of hotel operations.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Strong computer skills and the ability to compute basic mathematical calculations.
Strong social media knowledge with a focus on sales & marketing initiatives.
Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
Knowledge of organizing set up requirements from information on B.E.O.'s.
Knowledge of local activities and attractions appropriate for clientele.
Experience with Delphi, Cvent, OnQ or PEP, and Meeting Broker required

Nice To Haves

college degree in hospitality management or business preferred.
Bilingual English/Spanish a plus.
Hilton systems experience preferred.

Responsibilities

generating top-line revenue for their assigned hotel properties through the use of on-line tools including social media, franchise sites, travel sites and traditional sales & marketing initiatives.
Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Sales team is informed as well.
Be knowledgeable and understanding of current customers and accounts, particularly those corporations, agencies, associations, tour operations, sports teams, and other groups or organizations who purchase hotel services.
Helps determine and implement what additional business or market segments the hotel should pursue.
Establish special packages or programs to boost occupancy during slow periods, and creating advertising through newspaper, direct mail, billboards, etc. in support of these programs.
Attend trade shows, chamber of commerce or civic events, and other local organizations in support of hotel sales.
Ensures communication with General Manager, all other Department Managers, and staff.
Other duties as assigned.