Senior Sales Manager - Specialty Retail

PopSockets

23h • $140,000 - $160,000

About The Position

We are seeking a highly driven, detail-oriented account manager to manage and grow the company’s
Specialty Channel portfolio, including Department Stores, Book/Toy/Fandom Retail, and Promo partners.
Reporting directly to the SVP of Global Sales, this role balances strategic relationship management with
highly detail-oriented execution to drive sell-in, optimize sell-through, and deliver category growth across
a diverse and dynamic retail landscape. The primary responsibility of the Sr. Sales Manager will be to
nurture client relationships by understanding their needs, developing strategic accounts plans, negotiating
contracts for new businesses, and ensuring the highest level of customer service to enable long-term
revenue growth and retention. As a key contributor within our most strategic sales channel, this role will
need to be a strong collaborator that possesses equally strong communication skills to drive transparency
across all stakeholders in strategic development and solution creation. Lastly, this role requires a selfstarting strategic thinker with a drive to win and a sense of urgency to compete in the fast-paced consumer
products industry.

Requirements

• 8-10+ years of experience in account management, retail partnerships, or CPG/consumer products sales
• Experience with Department Stores, Fashion/Lifestyle, Book/Toy/Fandom channels, and Corporate Promo is strongly preferred
• Bachelor’s Degree in Business, Marketing, or equivalent work experience
• Demonstrated ability to communicate, present, and influence multiple levels of an organization
• Ability to manage diverse account types with different needs, calendars, and operating structures
• Highly organized, proactive, and comfortable managing multiple priorities in a fast-paced environment
• Must be a self-starter that shows ownership and commitment to the job
• Highly versed in Microsoft Office Suite with specific emphasis in Excel & PowerPoint. Comfortable with G-Suite platform
• Action-oriented and flexible mindset to drive impact in a fast-paced, rapidly changing growth environment
• Sense of humor, personal integrity, and appreciation for the power of teamwork
• Ability to travel domestically up to 30%

Responsibilities

• Account Leadership & Relationship Management:
• -Develop channel strategy, including joint business plans and quarterly/seasonal strategies tailored to each retailer’s unique format and shopper base.
• -Serve as the primary owner for all Specialty Retail accounts, including department stores, pop culture retailers, book/toy chains, and promo/closeout buyers.
• -Build and maintain strong relationships across buying, planning, supply chain, and marketing teams.
• Sales Planning & Business Growth:
• -Own revenue forecasting, opportunity sizing, and performance analysis for each account.
• -Drive new distribution expansion opportunities across categories and subclassifications.
• -Manage seasonal pitches, category reviews, product previews, and promotional negotiations.
• -Identify white-space opportunities for limited editions, fandom tie-ins, or exclusive product collaborations.
• -Manage external partners, including outside sales agencies and distributors to unlock growth opportunities.
• Promo Channel Management:
• -Drive the Corporate Promo channel strategy, positioning it as a high-impact consumer discovery and brand awareness engine while delivering profitable revenue growth.
• -Manage and growth the existing supplier partner relationship, ensuring alignment on brand standards, product assortment, and pricing.
• -Track and report performance metrics, including revenue, margin, customer reach, and repeat business.
• -Identify and pursue new corporate promo opportunities, including agencies, distributors, B2B platforms, and strategic brand partnerships.
• -Ensure brand integrity and channel discipline, including logo usage, customization guidelines, packaging, and distribution controls.
• Operations & Merchandising Execution:
• -Ensure flawless item setup, content accuracy, packaging readiness, and in-store merchandising execution in collaboration with Sales Operations and Marketing.
• -Track inventory levels, replenishment performance, and sell-through trends; proactively address risks ranging from stock-outs to slow-moving SKUs.
• -Manage order flow, PO accuracy, and shipping timelines across a highly varied retailer base with the support of the Sales Operations team.
• Cross-Functional Collaboration:
• -Partner with Marketing on account-specific campaigns, retail storytelling, in-store displays, and seasonal marketing alignment.
• -Collaborate with Product teams on line architecture, retailer exclusives, and product innovation opportunities.
• -Work with Finance and Operations to optimize margins, freight planning, and demand forecasting accuracy.
• Reporting & Insights:
• -Deliver weekly, monthly, and quarterly performance updates, highlighting KPIs, risks, and growth opportunities.
• -Leverage industry trends, pop culture/fandom insights, and competitive analysis to shape account strategies.
• -Monitor promotional effectiveness and provide post-mortem insights to inform future planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level