Description Key Duties: Maintain company minimum sales performance standards. Set clear, well-defined, and reasonable goals for each associate and oversee staff in the development of sales strategies to meet established goals. Hire, recruit, train, and develop staff. Conduct performance appraisals, counseling, and coaching sessions. Handle disciplinary action and or terminations. Assist sales representatives in closing sales, as well as in the preparation and explanation of necessary documentation for completing sales transactions. Responsible for site meeting or exceeding budgeted expectations by maximizing sales opportunities while controlling commissions and administrative costs. Direct sales forecasting activities and set performance goals accordingly. Motivating and mentoring the sales team to achieve budgeted sales goals. Assisting with and conducting sales and training meetings (one-on-one and group). Ensuring that management and staff are aware of and adhere to all HGV’s HR policies and procedures. Maintain excellent customer service. Our goal is to improve the quality of work/life by providing equal employment opportunities for all candidates and team members. Hilton Grand Vacation’s believes that diversity and inclusion is critical to our success and we seek to recruit, develop and retain the most talented people from a broad candidate pool. Responsibilities Responsibilities: Recruit and train sales representative Motivate and mentor sales team to achieve budgeted sales goals Assist with conducting sales and training meetings Ensure that management staff are aware of and adhere to all Bluegreen’s HR policies and procedures Ensure that sales activities are conducted within State, Corporate, and National Sales guidelines Maintain company minimum performance standards Maintain excellent customer service Qualifications Job Requirements: High School Diploma or equivalent Minimum of 2 years of sales leadership role experience Minimum of 2 years of timeshare sales experience TN Timeshare license. Customer service and quality fundamentals, MS Office. The ability to communicate effectively in verbally and in writing. The ability to motivate and mentor staff. Must have thorough understanding of all aspects of timeshare sales transactions. Strong interpersonal, supervisory, and motivational skills. Detailed-oriented with strong analytical and problem-solving skills, strong ability to think strategically and analyze information timely and accurately, strong interpersonal communication skills to deal effectively with all levels of the organization.
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Career Level
Manager
Education Level
High school or GED