Senior Sales Manager - Hilton Cleveland Downtown

Hilton • Cleveland, OH

99d

About The Position

The Hilton Cleveland is seeking a Senior Sales Manager to join our team following a recent retirement. In this exciting role, you'll take the lead in managing group business ranging from 100-1,199 peak rooms, with opportunities to drive revenue through meeting space and food & beverage sales. As a key member of our team, you'll have the chance to build strong client relationships, create impactful experiences, and contribute to the continued success of our iconic hotel in the heart of downtown Cleveland.

Requirements

• 3+ years of hotel group sales experience.
• Strong understanding of hotel sales processes with a hunger to grow and collaborate.
• Comfortable engaging directly with decision makers; strong critical thinking skills.
• Passion for sales, achieving targets, and exceeding objectives.

Nice To Haves

• Large, Big box hotel experience (500+ rooms and 40,000+ sq. ft. of convention space) is preferred.
• Familiarity with Delphi.fdc/Salesforce.
• Prior experience with Hilton processes and programs.

Responsibilities

• Secure groups and conventions by building and establishing relationships with customers.
• Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts.
• Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts.
• Develop a business strategy by analyzing historical, current and future hotel and market trends.
• Apply strong sales skills to create customer value and differentiate Hilton from the competition.
• Demonstrate a mastery of the prospecting process and identify potential customers.
• Negotiate contracts and commission agreements with end user customers and intermediaries.
• Engage Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel.
• Conduct site inspections through masterful storytelling with prospective and existing customers.
• Maintain up to date pipeline of business opportunities that will meet the short and long term business objectives for the designated market.

Benefits

• Medical Insurance Coverage - for you and your family.
• Mental health resources including Employee Assistance Program.
• Best-in-Class Paid Time Off (PTO).
• Go Hilton travel program: 100 nights of discounted travel.
• Parental leave to support new parents.
• Debt-Free Education: access to a wide variety of educational credentials through our partnership with Guild Education.
• 401K plan and company match to help save for your retirement.
• Hilton Shares: employee stock purchase program (ESPP) at a 15 percent discount.
• Career growth and development.
• Team Member Resource Groups.
• Recognition and rewards programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Accommodation