Senior Sales Manager - Group

Hyatt • Stowe, VT

89d • $90,000 - $105,000

About The Position

At Spruce Peak, we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope-side at Stowe Resort; eous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork, and high standards. It's fitting that we are located at the pinnacle of Vermont! We are seeking an experienced and dynamic Senior Group Sales Manager to join our sales team at The Lodge at Spruce Peak. The ideal candidate will be responsible for generating group business, developing strong client relationships, and driving revenue through effective sales strategies for corporate and association groups. This role requires an individual with strong leadership abilities, a proven track record in sales, and the ability to thrive in a fast-paced, results-driven environment. Ideally, this position is located on-site, but we will consider strong applicants who wish to work remotely in a major city in the Northeast.

Requirements

• Bachelor's degree in Hospitality Management, Business, Marketing, or related field preferred.
• Minimum 10 years of sales experience in the hospitality industry, specifically within group sales.
• Proven track record in generating and closing corporate/association group business in a hotel or event-related environment.
• Experience in managing large accounts and corporate client relationships is a plus.
• Strong negotiation, communication, and presentation skills.
• Exceptional customer service skills with a focus on exceeding client expectations.
• Ability to thrive in a fast-paced, target-driven environment.
• Proficiency in sales and hotel management software (e.g., Envision, Delphi, etc.).
• Ability to work evenings, weekends, and holidays as required.
• Strong organizational skills and attention to detail.
• A passion for hospitality and a deep understanding of the group sales market.

Responsibilities

• Develop and implement strategic sales plans to meet or exceed revenue targets for group business.
• Prospect, qualify, and secure group business from various market segments (corporate, association, etc.).
• Manage the complete sales cycle, including identifying opportunities, negotiating contracts, and finalizing group bookings.
• Identify new market trends and customer needs to position the hotel competitively.
• Build and maintain strong, long-term relationships with clients to ensure repeat business and high satisfaction levels.
• Serve as the primary point of contact for group clients, providing exceptional service and attention to detail.
• Host site visits and presentations to potential clients to showcase the hotel's facilities and services.
• Collaborate closely with the Sales and Marketing teams, as well as other hotel departments, to ensure seamless execution of group bookings and events.
• Provide leadership and mentoring to junior sales staff, helping them develop their skills and achieve sales goals.
• Maintain a strong presence at industry events and networking functions to increase visibility and brand awareness.
• Prepare and negotiate group contracts, proposals, and pricing, ensuring profitability while meeting the client's needs.
• Review all contractual agreements and group requirements to ensure accurate and timely delivery of services.
• Monitor and analyze sales performance against targets and industry trends, making adjustments as needed to achieve goals.
• Provide regular updates and reports to the Director of Sales and Marketing and General Manager on group sales activities, progress, and financial outcomes.
• Assist with forecasting, budgeting, and revenue management for group bookings.

Benefits

• Paid Time Off
• Health Benefits - after 30 days!
• Winter- Ski Pass to Stowe Mountain Resort
• Summer- Golf Membership to Stowe Country Club
• Complimentary and discounted stays at Hyatt Hotels worldwide
• Onsite Fitness Membership
• Employee discounts at the Spa & Restaurant Outlets
• 401(k) Matching

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Accommodation
• Education Level: Bachelor's degree