This role is 100% remote, preferably based in Concord, MA or Chicago, Il Serve as primary point of contact for specialty Human Factors advisory services throughout sales cycle, from initial contact through project scoping and contract execution Understand specific customer needs, articulate Emergo by UL's value proposition in client presentations and proposals and manage client interactions to close sales Meet or exceed quarterly and annual sales quotas. Work closely with subject matter experts to craft customized advisory service solutions that deliver value and address customer needs Develop sales pipeline via proactive outreach and networking Provide regular sales forecasts. Build trust and engage with customers to identify their specific needs and pain points, e.g. understanding the opportunities surrounding Human Factors in customer's product development process, and integrating HF solutions in key steps Contribute to the development of marketing strategy and tactics for Human Factors business, including but not limited to identifying key industry events at which to represent the team. Proactively look to engage the broader UL account plan and provide awareness to account managers of Human Factors opportunities with key customers Make connections and builds trusted advisor status with relevant account owners Advise Human Factors business leadership on evolving customer needs, pain points, and industry trends to help inform future offerings Maintain ongoing plan to prioritize portfolio of target accounts and maintain relationships throughout the year Gain Human Factors knowledge quickly, including completing eight-module internal training program and maintaining knowledge base around Human Factors best practices; uses technical credibility to build relationships with buyers and customer's procurement organization Proactively identify and target key customers for needs discovery and opportunity identification for Human Factors Support smooth hand-off of new projects to subject matter expert project teams; proactively follows up with customers on satisfaction and additional HF support needs Interface with internal stakeholders to enable customer on-boarding activities with supporting departments, i.e., legal, credit, quality Attend trade shows and conferences as required