Senior Sales Engineer
About The Position
OpenClinica enables organizations to recruit participants and conduct clinical studies through connected solutions that simplify operations and accelerate discovery. Our platform brings together EDC, eConsent, eCOA/ePRO, randomization, analytics, and patient recruitment in a practical solution built for small to mid-size sponsors, CROs, and academic teams. We are building a more repeatable commercial engine across our eClinical and Recruit businesses, with a new lightweight EDC offering also emerging as a growth lever. The Senior Sales Engineer will strengthen the technical and workflow side of our commercial motion. This is a senior individual contributor role with broad responsibility across technical discovery, demos, solution fit, and pre-sales support. This role partners closely with Account Executives and the Chief Commercial Officer to lead the technical aspects of discovery, shape solution fit, deliver compelling demos, support RFPs, and help customers understand where OpenClinica is the right fit and why. The role is primarily focused on our eClinical platform today, but also helps to tell a connected story across adjacent modules and integrations as that story evolves. Location: Fully Remote in the U.S. Status: Full-time, Exempt Reports to: Chief Commercial Officer Compensation: $100,000 Base + 50% commissions = $150,000 On-Target-Earnings
Requirements
- Bachelor’s degree or equivalent experience
- 5+ years of pre-sales, solution engineering, or related customer-facing experience in eClinical or closely related clinical trial technology
- Strong understanding of clinical research workflows and the needs of sponsors, CROs, and research teams
- Ability to speak credibly about EDC, eConsent, eCOA/ePRO, randomization, integrations, and trial operations workflows
- Strong discovery, presentation, and solution-mapping skills
- Ability to handle both commercial conversations and deeper technical questions with confidence
- Experience supporting RFPs, security reviews, and technical diligence processes
- Strong written and verbal communication skills
- Comfort operating as a hands-on individual contributor in a lean environment
Nice To Haves
- Competitor-side experience in eClinical is strongly preferred
Responsibilities
- Lead technical discovery and workflow mapping in partnership with Account Executives
- Deliver tailored product demos built around the customer’s real problems, workflows, and desired outcomes
- Lead demos as interactive, story-driven conversations rather than feature-heavy walkthroughs, helping prospects feel understood while building credibility and engagement
- Translate trial operations pain points into practical product narratives across EDC, eCOA/ePRO, eConsent, analytics, and integrations
- Support technical validation, solution fit, and early qualification to improve pipeline quality
- Handle customer questions related to integrations, data flow, security, compliance, and implementation considerations
- Support RFP and security questionnaire responses and help build a reusable library of strong technical content
- Build repeatable demo environments, talk tracks, competitive positioning guidance, and objection-handling assets
- Partner with Product, Marketing, Professional Services, and Customer Success to improve solution clarity, strengthen handoffs, and support more consistent customer-facing messaging
- Provide occasional support beyond the sale where deeper product or workflow context helps move the customer forward
- Help raise the technical selling capability of the broader commercial team
- Share market feedback, recurring customer needs, and field insight with the Product team to help inform roadmap priorities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
