Senior Sales Engineer - North America

NewStore • New York, NY

14h • Remote

About The Position

The Senior Sales Engineer, also known as a "Sr. Pre-Sales Engineer" or "Sr. Solutions Consultant," is a critical role in our Go To Market organization. Sitting at the crossroads of Market and Product uniquely positions our Sales Engineering team to have a profound impact on our overall company direction.
In this role, our Senior Sales Engineers are expected to communicate concisely, think critically and perform with integrity. As a technical and functional expert with respect to our solution, preparedness and agility are equally important. Establishing credibility as a subject matter expert with our prospective customers is what this role is all about. Being part of our deal teams means all sorts of twists and turns; no two days are the same.

Requirements

• You have 5+ years of pre-sales experience supporting either Retail or eCommerce solutions and have a desire to work with prospective customers on a daily basis
• Ability to clearly and confidently present in front of large audiences while addressing varying levels of technical knowledge
• Able to successfully operate autonomously in a fast paced environment
• Understanding of web services and ability to discuss integrations at the API level with prospects
• Knowledge of typical retail business processes around sales, inventory and fulfillment
• Willingness to travel (when safe); up to ~30%
• English fluency

Nice To Haves

• Experience with OMS (Order Management System), POS and ERP systems (preferred)
• University Degree (Computer Science or Engineering preferred)

Responsibilities

• Demonstrate NewStore’s offerings with a value first approach to prospects and partners
• Lead technical discussions on integration strategies, APIs and typical data flow patterns
• Respond to RFPs and Security Questionnaires from multiple perspectives – Functional, Architectural and Security
• Collaborate with all levels of the NewStore organization to develop best practices, identify market opportunities and address unique business use cases
• Lead whiteboard integration/future-state discussions
• Evangelize the benefits of NewStore’s omnichannel platform
• Identify and recommend appropriate solutions for complex customer needs/requirements on the fly

Benefits

• Generous PTO & R&R: We prioritise your wellbeing with a generous leave policy and a culture that encourages you to recharge.
• Professional Growth: A dedicated personal development budget and a learning-centric environment to help you advance.
• Flexible Working: Remote-first with flexibility to create a working environment that suits your lifestyle.
• Balanced Work-Life: Life-friendly working hours designed to help you maintain a fulfilling career and personal life.
• Financial Rewards: Employee stock options alongside a competitive uncapped commission plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level