Senior Sales Engineer

Equinix • Secaucus, NJ

3d

About The Position

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary Primarily provides pre-sales technical consultancy for the development and implementation of complex solutions. Utilizes broad industry knowledge and expertise in finding products and solutions to meet customer needs. Prepares detailed product specifications and designs for the development and implementation of customer solutions. Provides consultation to prospective customers during customer meetings, tours, assessments and validations. Customer-facing, capable of customer demand creation and cross-regional coordination and collaboration. Can provide post-sales technical expertise during installation and contract-fulfilment.

Requirements

• Typically requires a Bachelor’s degree and a minimum of 3 years of related experience; or an advanced degree without experience; or equivalent work experience

Responsibilities

• Technical Consulting and Sales Support Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions
• Utilizes understanding of Equinix products and services to deliver pitch on Equinix solutions
• Analyzes situations and data on problems of moderate scope independently
• Provides full support - customer meetings and tours
• Solution Design and Deliverables Provides technical solution design expertise to all assigned Sales account executives
• Exercises judgment to solve customer issues that are outside of of standard procedures appropriately
• Supports moderately complex RFI/P/Q preparation as requested by Sales Representatives
• Develops all deliverables for the customer with minimal oversight from Sales Engineering Management and/or peers
• Customer Service Communicates with customers (internal and external) in a professional, friendly and effective manner, both verbally and in writing
• Supports pre-sales efforts for all company products and services
• Provides good technical support in sales presentations, customer meetings and trade shows
• Able to problem solve a variety issues and execute solutions
• Business and Market Expertise Demonstrates a full understanding of Equinix data center, Network, and Cloud products and services
• Possesses industry knowledge and familiarity with the competitive landscape
• Collaboration / Communication Assists sales teams in efforts to earn new business and maintain existing customer relationships
• Collaborates with internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales
• Active participant in cultivating positive culture on the team
• Demonstrates good presentation skills
• Team Leadership Provides feedback on various business opportunities and issues

Benefits

• Employee Assistance Program: An Employee Assistance program is available to all employees.
• Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
• Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
• Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees