Senior Sales Engineer, (West)

Axon•Phoenix, AZ

3d•$153,090 - $244,944•Remote

About The Position

Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Your Impact Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in digital video capture, the Axon team has redefined public and private sector technology around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on Law Enforcement and the public safety space.

Requirements

Willingness to travel up to 70%
Associates degree in Engineering or Computer Science (or equivalent field), or 10+ years relevant experience.
5+ years customer facing pre-sales, consulting, or product management background required
Experience selling or supporting SaaS based solutions
Must have intellectual curiosity, humility, accountability and positive approach
Basic knowledge or curiosity of networking, security, IPsec, InfoSec, hacking and exploitation tools and methodologies.
Basic knowledge of computer hardware, operating systems, and storage devices.
Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally.
Experience developing Statements of Work (SOW) or similar documents
Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.

Nice To Haves

Experience in Public Safety, End User Compute or Cloud Computing preferred
Experience in networking, storage, virtualization, or related technologies
Basic knowledge of virtualization and cloud technologies
Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc..

Responsibilities

Achieve mastery of all Axon technologies / products
Use exceptional written and oral communication skills to lead business and technical presentations effectively
Have deep technical conversations with IT departments, including CIOs, as well as technical stakeholders
Set and manage expectations with customers and team members
Provide technical support throughout the pre-sales cycle for opportunities
Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
Develop relationships with key customer for growth within their agency
Provide professional responses to customer RFPs / RFIs
Effectively position the technology against competitive offerings
Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
Develop Statements of Work (SOW) for Professional Services necessary for binding quote
Perform other duties and projects as assigned