Senior Sales Engineer, Central America and Caribbean

Sophos • Dallas, TX

6d • $172,000 - $286,000 • Remote

About The Position

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering or related technical field (or foreign degree equivalent) and at least 5 years of experience working with decision makers to achieve sales quotas in IT or cybersecurity industry.
• Demonstrated ability with Managed Detection and Response (MDR) services as well as Incident Response offerings
• Demonstrated ability with technical cybersecurity understanding including protection methods for Networks, Cloud Workloads, Windows, Linux and Mac OS devices
• Demonstrated ability with delivering high quality, engaging product demos to current and prospective customers
• Demonstrated ability with delivering outstanding customer experience and clearly articulating competitive advantages to both technical and business-level audiences
• Demonstrated ability selling through and with channel partners, and ability to thrive in a team selling environment.

Responsibilities

• Lead pre-sales activities for comprehensive portfolio of cybersecurity solutions and services in support of the Central American and Caribbean (CCA) region.
• Collaborate with CCA partners and resellers to enhance their sales efforts by providing technical expertise and engineering support for Sophos solutions.
• Serve as product expert for customers with Sophos XGS Next Generation Firewalls, Encryption, Endpoint Protection, Risk and Compliance, Mobile Security, and broader Cybersecurity measures.
• Deliver in-depth corporate information to customers and key accounts, focusing on the latest security trends, emerging attack vectors, and advanced research on vulnerabilities.
• Share strategies to effectively mitigate cybersecurity threats, informed by cutting-edge research and real-world attack methodologies.
• Provide technical guidance to partners and resellers to enhance their understanding and capabilities with Sophos solutions.
• Articulate complex security concepts and solutions from technical teams to C -Level.
• Stay abreast of the latest developments in cybersecurity, including threat landscapes, defensive strategies, and compliance requirements.
• Ensure that customers are well-informed about the potential threats and the best practices to protect their digital assets.
• Reports to HQ at 3090 Nowitzki Way, Suite 300, Dallas, TX 75219. Telecommuting permissible from home office anywhere in the U.S.
• Up to 25% travel to visit current and prospective customers in Central America and Caribbean (the assigned sales territory).

Benefits

• Sophos operates a remote-first working model, making remote work the primary option for most employees.
• Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
• Employee-led diversity and inclusion networks that build community and provide education and advocacy
• Annual charity and fundraising initiatives and volunteer days for employees to support local communities
• Global employee sustainability initiatives to reduce our environmental footprint
• Global fitness and trivia competitions to keep our bodies and minds sharp
• Global wellbeing days for employees to relax and recharge
• Monthly wellbeing webinars and training to support employee health and wellbeing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level