Senior Sales Enablement and Training Manager Provider Framingham, MA

Definitive Healthcare • Framingham, MA

258d • Remote

About The Position

At Definitive Healthcare, our passion is to transform data, analytics and expertise into healthcare commercial intelligence. We help clients uncover the right markets, opportunities and people, so they can shape tomorrow's healthcare industry. Our SaaS platform creates new paths to commercial success in the healthcare market, so companies can identify where to go next. Our employees are kind, collaborative, energetic, approachable and driven. On top of that, we value the unique perspectives, backgrounds and voices of our employees. Why? Because their diverse experiences drive new ideas and help us build a better community. For over 10 years, we've built a collaborative culture driven by employees who share a passion for improving the healthcare ecosystem, enjoy giving back to the local community and value diversity and inclusion. One of the hallmarks of our culture is our commitment to community service. Through the DefinitiveCares program, employees can work with their choice of more than 40 charitable organizations, supporting causes from hunger and homelessness to healthcare, LGBTQ+ issues, racial justice, women's initiatives and more. 2021 marked the sixth year that we had 100% employee participation in DefinitiveCares. We also provide a range of opportunities for employees to connect with each other. Employees can join any of our employee run affinity groups supporting causes such as women's empowerment, LGBTQ+, Black, indigenous and people of color (BIPOC), disabilities and working parents and potential for many more. Affinity groups often enable greater education companywide through training, events and speaker series. We're also a great place to work. For five years in a row, we've been recognized by the Boston Business Journal and the Boston Globe as a best place to work in Massachusetts. In 2022, Energage recognized us for Culture Excellence in Compensation & Benefits, Innovation, Great Leadership, Purpose & Value and Work-Life Flexibility! This role will report to the Director, Sales Training and Enablement and will be responsible for partnering directly with the GTM and Customer Success teams to understand the top priorities facing the business, determine the learning needs that are required to drive those priorities and then work to execute the plan.

Requirements

• 7+ years of sales experience or learning and development experience.
• Experience leading and managing projects.
• Great facilitator.
• Ability to build strong relationships.
• Excellent communication skills.
• Strong sales background.

Responsibilities

• Create the learning strategy and roadmap to support business outcomes and execute on the strategy.
• Build out the complete learning experience including coordinating pre, during and post reinforcement content.
• Develop the communication plan, manage the project to ensure deadlines are met, and ensure the transfer of learning occurs and is measured.
• Manage the curriculum, conduct in-person training sessions as needed, and measure the outcomes of each experience.
• Align with the business and bring in subject matter experts as needed to ensure the content meets the needs of the audience.
• Partner closely with the Head of Product Management and Product Marketing to ensure alignment on the product roadmap and value proposition.
• Ensure that managers are prepared for training and can coach their teams effectively on new skills or tools.
• Provide regular coaching and feedback to team members to help them meet and exceed their quotas.
• Lead the onboarding process for new team members in the Provider vertical.
• Build out a robust sales playbook and ensure team members are equipped with up-to-date scripts, messaging, and resources.
• Train teams on prospecting techniques, qualification, objection handling, Salesforce, Gong, and effective sales communication.
• Conduct mock calls and role-playing exercises to build confidence, improve sales tactics, and refine messaging.

Benefits

• Competitive benefits package including great healthcare benefits and a 401(k) match.
• Flexible and dynamic culture.
• Opportunities for community service through Definitive Cares.
• Recognition as a best place to work in Massachusetts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Publishing Industries