About The Position

We are seeking a qualified Senior Sales Development Representative to find and screen potential customers who will benefit from our software solutions. As the first line of communication with prospects, ideal Senior SDRs have a strong understanding of the sales process, excelling at researching leads, starting new relationships, and setting our Executive Account Managers (EAM) up for success. You should be a quick learner with strong communication skills and can discovery and qualify sales opportunities through discussing challenges and initiatives whilst matching those to our solutions in a compelling way. Reporting to Manager of our inside sales team, the Senior Sales Development Representative (Senior SDR) will work closely with the EAM by discovering, nurturing, and managing early-stage funnel and the development of key influencer relationships who make up the buying group at a target account. They will work on inbound marketing inquiries and outbound target accounts to nurture and develop leads to a point where they are ready for active sales executive involvement. There are multiple career paths for this role within PROS including Sales, Marketing, Professional Services, Customer Success, and others.

Requirements

  • 5 or more years of experience working in a similar role for an enterprise corporation selling business-critical applications
  • Working knowledge of Microsoft Office and sales technology including Salesforce.com
  • Proven sales expertise in B2B phone sales/lead nurturing helping to drive sales for other SaaS-based technology solution providers
  • Experience in cold calling, building a pipeline, and executive client relationship building
  • Industry knowledge and/or experience in target industries (including manufacturing, distribution, travel, transportation, logistics, energy)
  • Excellent written and verbal communication skills to connect with and persuade senior-level decision-makers
  • Proven creative problem-solving approach and strong analytical skills
  • Maturity in uncertainty as well as adaptability in a fast-paced, high-growth atmosphere

Nice To Haves

  • AI Literacy: Demonstrates a solid understanding of core AI concepts, terminology, and practical applications
  • Prompt Engineering: Skilled at crafting clear, structured, and effective prompts to optimize the quality, relevance, and utility of AI-generated outputs
  • Agentic AI: Understands the role of autonomous agents in streamlining workflows and automating end-to-end tasks
  • Bachelor’s degree in a related field
  • SaaS experience is a plus

Responsibilities

  • Represent our software solutions, starting with a comprehensive understanding and leading to discovery and discussions with the prospect/customer to identify how our solutions meet their needs
  • Nurture relationships with the buying group at target accounts and generate sales opportunities
  • Manage and maintain a pipeline of interested prospects and engage sales executives for next steps
  • Identify best practices and provide feedback to refine the company’s lead targeting and approach
  • Build and sustain relationships with the different personas across our buying group through phone, email, and social channels
  • Generate opportunities and nurturing accounts through a clearly defined discovery and qualification process
  • Qualify inbound leads coming from a variety of marketing activity and conducting outbound activity to our target accounts
  • Grow your product and industry knowledge for personal and professional growth
  • Leverage our sales technology and marketing tools for personalized and tailored outreach to generate new sales opportunities
  • Identify prospect's needs, challenges and initiatives and suggest appropriate software solutions
  • Build trusting relationships with prospects to qualify leads as sales opportunities
  • Proactively seek new business opportunities in the market
  • Set up meetings or calls between prospects and sales executives
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