About The Position

As a Client Services Implementation Specialist within Oracle’s Construction and Engineering Regulated Industries, you will play a pivotal role in delivering and optimizing Oracle Textura Payment Management (TPM) for our clients. Oracle Textura Payment Management (TPM) is a leading cloud-based solution designed to streamline and automate the construction billing and payment process. Since 2004, TPM has helped organizations efficiently manage nearly $2 trillion in construction payments, improving collaboration, reducing administrative burden, mitigating risk, and strengthening compliance. In this role, you will leverage your 4+ years of professional experience to manage all aspects of the implementation lifecycle, ensuring technical excellence and client satisfaction.

Requirements

  • Bachelor’s degree in Business, Finance, Communications, IT, or a related field (or equivalent education and experience).
  • 4+ years of hands-on experience with software/system implementation, client consulting, or similar roles—preferably with SaaS or financial technology platforms.
  • Demonstrated experience in system configuration, ACH/payment workflow management, and technical documentation.
  • Strong communication and interpersonal skills, including experience providing training to both technical and non-technical audiences.
  • Excellent organizational, analytical, and problem-solving abilities; able to thrive independently and in cross-functional teams.

Nice To Haves

  • Construction industry experience or previous work with Oracle TPM is highly valued.
  • Proficiency in Microsoft Excel and working knowledge of Windows or NT; UNIX experience is a plus.

Responsibilities

  • Lead and execute full-cycle TPM system implementations for clients, with hands-on configuration and expert consulting.
  • Work directly with clients to understand their business objectives, define precise requirements, and tailor the TPM solution to their unique operational needs.
  • Manage electronic payment setups, onboarding, and integration processes to enable secure, timely payments.
  • Configure documents and forms to ensure accuracy, compliance, and alignment with client processes.
  • Deliver effective, comprehensive training—both virtually and onsite—to project teams and end-users to foster solution adoption.
  • Troubleshoot and resolve system and process issues, identifying root causes and providing technical guidance for sustainable solutions.
  • Serve as a TPM subject matter expert, continuously deepening your product knowledge and sharing best practices with clients and peers.
  • Collaborate cross-functionally with Sales, Product, and Support teams to ensure successful project delivery and high client satisfaction.
  • Demonstrate strong organizational skills and meticulous attention to detail in managing project timelines, communications, documentation, and implementation deliverables.
  • Proactively contribute to process improvements and help refine implementation methodologies, managing multiple priorities effectively.
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