Senior Sales Associate

Versace • Houston, TX

92d • $21 - $21

About The Position

GV-VERSACE Houston Westheimer is seeking a Brand Ambassador who will provide an exceptional client experience and promote our Retail Excellence Program. The role involves meeting and exceeding sales goals, capturing client data, and fostering genuine client relationships to achieve key performance indicators (KPIs) such as sales, units per transaction (UPT), and average transaction value (ATV). The Brand Ambassador will also maintain client relationships through after-sales service, support the team in generating new client relationships, and assist in daily operations including register management, visual maintenance, and inventory tasks.

Responsibilities

• Be a Brand Ambassador by providing an exceptional client experience.
• Embrace and promote our Retail Excellence Program with clients and staff.
• Meet & exceed sales goal targets (daily, monthly, yearly).
• Meet & exceed targets for client data capture.
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV).
• Maintain client relationships through after sales service, including thank you notes and follow-up phone calls.
• Support the team in generating new client relationships while maintaining existing ones.
• Support daily operations such as opening & closing registers, visual maintenance, and inventory tasks.
• Set the example of operational excellence by following policies & procedures.
• Support the business by maintaining seamless inventory operations throughout the day.
• Open and close consignments.
• Process returns and exchanges.
• Communicate effectively & build strong partnerships with clients, peers, and management.
• Develop business driving initiatives, contests, and events.
• Support the sales team through various coaching & training techniques.

Benefits

• Equal opportunity employer committed to inclusivity.
• Reasonable accommodation for the interview or application process.

What This Job Offers