Keyholder | Senior Sales | Reiss | Century City

REISS • Los Angeles, CA

2d • Onsite

About The Position

Join our dynamic Retail team as a Senior Sales Associate (keyholder) at our Century City Standalone Location. In this pivotal role, you’ll support the management team, ensuring team members are motivated to achieve targets and maintain a safe, efficient store environment.

Requirements

• Strong background in a customer facing role ideally within a premium or luxury environment
• Ability to guide and coach others
• Flexibility and ability to adapt to changing priorities
• Ability to work in a fast-paced retail environment
• Have excellent communication and interpersonal skills
• Have excellent organisational and decision-making skills
• Excels under pressure

Responsibilities

• Delivering a premium, genuine and tailored customer service experience which exceeds our customers’ expectations
• You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth
• Drive sales by monitoring the team’s KPIs and leading by example with exceptional service
• Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team
• Providing an in depth knowledge of our brand and our products to our customers and your team
• Actively engage and undertake duties that supports the store operations
• Delivering team briefs and contribute to team meetings
• Supporting the store management in assisting with team development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees