Senior Sales Associate

Mulberry•Central Valley, NY

63d•$20 - $24

About The Position

Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit. Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification. Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team. To be a Senior Sales Associate at Mulberry you must be passionate about people, determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor at Mulberry.

Responsibilities

Create a welcoming and fun environment for your customers and team.
Be committed to delivering an engaging customer experience in your store and inspire your colleagues to also.
Develop and maintain key customer relationships using in store CRM tools to support you and your colleagues.
Be keen to learn and expand your knowledge on our product, brand, services and local events to enhance the customers experience.
Support in creating a high performing team where every person is valued and feels a sense of belonging.
Encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration.
Create a culture that embraces feedback; give praise, share successes, coach and challenge.
Be curious about the business and willing to share your ideas.
Enjoy working as part of a team and nurture relationships with your colleagues.
Deliver operational excellence showing respect and consideration for people, product and your environment.
Contribute to decreasing Mulberry's carbon footprint, helping to mitigate climate change and promoting a greener, more sustainable future.
Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.