About The Position

Staples is business to business. You’re what binds us together. While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team! What you will be doing: Serve as a regional resource for the sales team, managing performance tracking and ensuring accurate, effective reporting to support strategic decision-making. Develop and deliver innovative reports and analyses using Salesforce Sales Cloud, Tableau, PowerBI, and internal data warehouse applications. Collaborate with cross-functional teams to enhance reporting systems, establish regional reporting requirements, and contribute to major projects and initiatives. Lead the development, implementation, and optimization of Salesforce modules, including data governance, custom object creation, and workflow rules. Provide expert user support, troubleshooting, and training for CRM end users on reports, dashboards, and new feature rollouts. Work closely with Sales Management and Sales Leadership, acting as a business detective to transform data into actionable insights that drive growth, efficiency, and innovation across the organization. Participate in specialized projects including confidential business reviews and process enhancements.

Requirements

  • Strong analytical and reasoning abilities with a knack for solving business problems and optimizing reporting processes.
  • Experience working with large data sets and business reports.
  • High energy, proactive attitude, and ability to manage multiple projects while meeting strict deadlines.
  • Strong business maturity and adaptability.
  • Ability to thrive in a collaborative, dynamic environment and engage with diverse personalities.
  • 4 years of direct experience with Salesforce Sales Cloud (or similar CRM), handling large data sets, data governance, and data optimization.
  • Proficiency or ability to quickly become proficient in Salesforce Sales Cloud (or similar CRM), Tableau, PowerBI, and MS Office products.

Nice To Haves

  • Bachelor’s degree in Business, Data, or a related field (preferred).
  • Certified SFDC Administrator designation, or working towards Advanced Admin Certification.

Responsibilities

  • Serve as a regional resource for the sales team, managing performance tracking and ensuring accurate, effective reporting to support strategic decision-making.
  • Develop and deliver innovative reports and analyses using Salesforce Sales Cloud, Tableau, PowerBI, and internal data warehouse applications.
  • Collaborate with cross-functional teams to enhance reporting systems, establish regional reporting requirements, and contribute to major projects and initiatives.
  • Lead the development, implementation, and optimization of Salesforce modules, including data governance, custom object creation, and workflow rules.
  • Provide expert user support, troubleshooting, and training for CRM end users on reports, dashboards, and new feature rollouts.
  • Work closely with Sales Management and Sales Leadership, acting as a business detective to transform data into actionable insights that drive growth, efficiency, and innovation across the organization.
  • Participate in specialized projects including confidential business reviews and process enhancements.

Benefits

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
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