Senior Robotic Process Automation Architect - RPA
About The Position
At Citizens, we’re more than a bank! Here, you’ll experience new things, create new opportunities, think beyond your role, and make an impact. By leveraging your technical skills and thirst for innovation, you will help deliver automation technologies that ensure Citizens’ market leadership. Role Overview We are seeking a Senior Automation Architect who combines deep technical expertise with strategic thinking to design, implement, and support scalable, secure, and high-performing automation solutions using UiPath, Blue Prism, and potentially Power Automate. This is a hands-on role responsible for system setup, configuration, and ongoing support, working closely with developers to troubleshoot automation issues and optimize performance. You will collaborate with corporate security, network, cloud teams, the Architectural Review Board, and the GenAI Council to ensure solutions meet enterprise standards and compliance requirements.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
- 5+ years in IT solution architecture or automation roles, with significant hands-on experience in UiPath and/or Blue Prism; experience with Power Automate is a plus.
- Strong understanding of automation platform setup, configuration, and administration.
- Experience troubleshooting automation workflows and integrations.
- Familiarity with enterprise security, networking, and cloud environments (AWS, Azure, GCP).
- Knowledge of governance, compliance, and best practices in regulated industries.
- Excellent communication and stakeholder engagement skills.
- Ability to mentor and support delivery teams.
Responsibilities
- System Setup & Configuration: Lead the setup and configuration of UiPath, Blue Prism, and Power Automate environments, ensuring alignment with enterprise architecture and security standards.
- Technical Troubleshooting: Provide expert guidance and hands-on support to developers, helping resolve issues with automation workflows and system integrations.
- Cross-Team Collaboration: Work closely with corporate security, network, and cloud teams to ensure robust, compliant, and scalable automation solutions.
- Governance & Compliance: Partner with the Architectural Review Board and GenAI Council to review designs, ensure compliance, and contribute to automation strategy.
- Continuous Improvement: Evaluate emerging automation technologies and recommend adoption where appropriate.
- Mentorship: Support and mentor delivery teams, sharing best practices and architectural guidance.
Benefits
- We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.
- Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States.
- For an overview of our benefits, visit https://jobs.citizensbank.com/benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
