Senior Risk Manager, Well Managed - US Card Partnerships

Capital One•McLean, VA

21d•$155,300 - $194,900

About The Position

Senior Risk Manager, Well Managed - US Card Partnerships Description: Are you a problem solver seeking an exciting challenge? Can you build relationships as well as develop and implement innovative solutions? Are you ready to work on the front line of a Top Financial Institution? Come be a part of an organization that’s dedicated to helping Capital One identify, manage and effectively mitigate risk – for our customers, our clients, and our associates. As a member of the US Card Partnerships Well Managed Team, that’s exactly what you’ll do. Working with talented associates, you’ll use our horizontal perspective and scope to build products, processes, and experiences that fuel efficient, well managed growth for the Partnerships business. As a Senior Risk Manager you will be responsible for driving well managed initiatives within our Card Partnership business and technology teams. You’ll work within the business with partners to actively manage existing and potential risks within the Card Partnerships Portfolio. Senior Risk Managers at Capital One are highly motivated professionals with excellent analytical, organizational, and communication skills. These skills allow the Senior Risk Manager to gain insights, and act as a change agent to influence their business partners. A successful Senior Risk Manager operates from a foundation of knowledge about the Line of Business they support, applicable laws/regulations and sustainable risk management practices. As Capital One evolves to meet the ever changing technology landscape, so do our associates. They are forward thinking, quick to adapt, and technologically adept (to design the scalable process and control suite of the future). Specifically, the Well Managed Team is leading a multi-year transformational journey to standardize and automate functions and processes by focusing on: Enabling Ownership and Accountability - working closing with all Card business areas to enable better business results through process alignment, role clarity and interaction model refinement Refining Workflow Management and Monitoring - assessing and analyzing work to prioritize actions based on key risk mitigation and designing a detection and engagement model to standardize and scale across Partners Design and leverage work flow management tools to prioritize action on key risk mitigation and detection efforts and o ptimizing Reporting and Insights- integrating related work and results to build actionable reporting to drive business investment Driving Consistency and Efficiency through Technology - advancing the journey to streamline and reduce manual processes and controls, enhancing automated monitoring techniques and seizing the power of data The scope of work includes managing risks by creating programs for oversight and implementing control environments and risk management activities that prevent and detect regulatory and operational breakdowns. The Well Managed team also supports critical departmental or cross-functional initiatives and projects including Audits, Exams, Compliance Assessments, Partner Conversions, Business Continuity Planning, and Process Redesign. This Senior Risk Manager will interact with auditors and examiners to prepare the business, manage the facilitation of audits and exams, and assist/review business responses being submitted to auditors. This is a critical role with high visibility across the Card organization, partner divisions, and second and third lines of defense across the enterprise.

Requirements

Bachelors Degree or military experience
At least 5 years of experience in risk management or strategy development
At least 3 years of experience in Process management
At least 3 years of experience in Project management
At least 3 years of experience in People management
At least 3 years of experience in Relationship management

Nice To Haves

3+ years of regulatory compliance or Audit experience
3+ years of Corporate Management Consulting experience
3+ years of Financial Services industry experience
3+ years of experience in performing risk and control assessments, control testing, or assessments against industry risk frameworks
3 + years developing, reporting and automation strategies
Process Management (i.e. LEAN, Six Sigma), Compliance (i.e. CRCM, CIPP, etc.), Business Process Management certification

Responsibilities

Managing and leading a high performing team of associates and potentially non-associates
Acting as a subject matter expert to effectively partner with key stakeholders to achieve desired outcome or improvement by clarifying needs and providing appropriate solutions (e.g. new intent, issue resolution, assessment model)
Assisting in the identification of risks, issues and/or mitigation plans to ensure the business implements needed changes and addresses areas of exposure
Coordinating, influencing and negotiating priorities with teams to ensure well managed goals/timelines are met; escalating when appropriate
Driving prioritization and understanding/articulating appropriate trade-offs
Establishing strong interaction models and relationships to collaborate and consult with key stakeholders
Streamlining interactions within the business related to risk mitigation, control/assessment progress and process improvement opportunities
Participating in risk forums and contribute to continuous improvement of risk management practices across Card to align Partnerships accordingly
Reviewing organizational performance outcomes to identify potential areas of risk exposure that require further review
Collecting data and information and using analytics and reporting to develop a reporting process that provides transparency to senior leadership and executives
Developing and maintaining formal process documentation including procedures, playbooks, and process flow diagrams that demonstrate the well managed infrastructure
Analyzing and resolving effective challenges from risk stakeholders (e.g.. ERM, ORM, Compliance, Audit)
Staying abreast of the changing regulatory environment and understanding the impacts to the Partnerships business