About The Position

The Senior Risk Manager works closely with senior Worldwide Operations Security (WWOS), Regional Security & Loss Prevention (S&LP), and operations leaders to develop, refine and execute proportionate, effective and validated risk management processes and programs. World Wide Amazon Stores (WWAS) operate in highly diversified and complex environments, which include numerous regulatory and law enforcement models, cultures, languages, criminality levels, and national, political, social, and security complexities. The Senior Risk Manager develops comprehensive risk frameworks and programs that address Under the Roof and On the Road risks, as well as enhance the organization's capability for proactive risk identification, measurable risk analysis and risk evaluation as well as validated risk treatment. They will dive deep into operational and risk data control to develop tailored methodologies and understand the effectiveness risk management processes. The goal is to facilitate action through regional teams and partners, influencing adoption, building capability, and conducting continuous improvement with regional flexibility and scale. The Senior Risk Manager works across regions and business lines to adopt standardized methodologies and apply best practices to proactively manage risk through engaging with diverse stakeholders. They will break problems into manageable pieces, ruthlessly prioritizing, and delivering results in a global environment and on regional initiatives. This will include owning the design, development, and maintenance of ongoing metrics, reports, analyses, tools, etc. to drive key business decisions.

Requirements

  • Bachelor's degree or equivalent in Risk Management, Business Administration, Security Management, or a related field
  • Experience in project management
  • Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
  • Can communicate effectively with all levels of the organization
  • Experience handling confidential information
  • Experience analyzing data to make business decisions
  • Experience building and cultivating relationships with internal and external stakeholders
  • 10+ years in security risk management or a related field
  • Knowledge and qualification in industry risk assessment and business resilience processes

Nice To Haves

  • Master's degree or equivalent
  • Experience with continuous improvement cycles and analytical methodology
  • Project Management Professional (PMP) or equivalent certification
  • Familiarity with statistics and data science
  • Familiarity with risk, business continuity and data management platforms (BSI, AuditBoard etc)
  • Security risk management industry certification (ASIS APP, CPP, CSMP)

Responsibilities

  • Create measurable security risk methodologies and frameworks to enable risk identification, analysis, evaluation and treatment across end to end operations.
  • Lead program improvement initiatives, through deep dives into performance, lessons learned and impact data, aligned to broader development goals.
  • Own and develop internal data for assigned risk programs, including performance metrics and ROI data.
  • Conduct operational deep dives on processes and systems, in cooperation with partner teams, to support the development and improvement of risk processes, methodology, and standards.
  • Train, advise, and partner with other functions in identifying, managing and mitigating risks through robust standards and processes.
  • Work closely with and manage relationships with Regional R&R, Solutions and Field LP teams to support program implementation and management of risk programs.
  • Support regional and partner teams with identifying best practices, lessons learned and novel regional solutions identifying opportunities for global scalability.
  • Develop detailed, data driven narratives to inform WWOS leadership on the progress and performance of risk programs as well as areas for continuous improvement.

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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