Senior Review Program Manager

Lighthouse Document Technologies Inc

23h

About The Position

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals.   We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success.  We grow together and are stronger together. Senior Review Program Managers are attorneys with extensive document review project management experience who serve as a central point of contact with counsel, client and internal Lighthouse stakeholders on projects requiring managed review. Review Program Managers consult on review project planning and workflow strategy – focusing first on how best to leverage technology, analytics, and other Lighthouse consultative services to reduce data from linear review, and then to optimize workflows and incorporate appropriate technology to improve the speed and accuracy of any eyes-on review. The Senior Review Program Manager provides oversight and management of the work conducted by our review staffing partners to ensure quality and timeliness of all deliverables. This is a dynamic leadership role focused on promoting a tech-forward approach to review that helps our clients find key documents early and produce high quality results while drastically reducing spend on linear document review. The position is highly consultative and centers on planning and leading complex projects such as projects spanning multiple jurisdictions and global matters, as well as advising clients on the development of enterprise review standards and driving adoption and execution of those standards across matters.

Requirements

Eight+ years of experience as a document review manager with review provider or law firm
Experience leading complex multi-jurisdictional and global matters.
Aptitude for building trust and successful client relationships
Attorney, active and in good standing in any US jurisdiction
Strong leadership, ability to appropriately delegate tasks, and guide multiple internal and external teams in complex workflows while adhering to established project timelines and budget parameters.
Self-starter with strong sense of ownership and commitment to client satisfaction
Knowledge of litigation discovery process and objectives
Build understanding of available and emerging technologies and workflows that can effectively be leveraged in review projects.
Ability to incorporate TAR and other analytics effectively and defensibly into review workflows, and develop new workflows to incorporate emergent technologies.
Excellent written and oral communication skills suited to a client-facing role, careful attention to detail, and superior technical aptitude.
Ability to manage competing priorities and work independently or as part of a team.
Proficiency as an end user in Relativity or comparable platform

Nice To Haves

Experience planning and managing reviews for MDLs or HSR Second Requests preferred.

Responsibilities

Consult with client/counsel to design, implement, and supervise execution of matter-specific review plans that meet Lighthouse standards and project requirements.
Manage and drive successful outcome of document review projects, providing high level project oversight and management of project manager, team lead, and review team work to ensure quality and timeliness of all deliverables.
Recommend and drive best practices in review as a trusted advisor to both internal and external stakeholders.
Encourage adoption of beneficial AI/Analytics/linguistic offerings; design review workflows to maximize efficiency and accuracy gains from AI, TAR, and analytics.
Lead client/counsel conversations with acumen to address competing priorities and key stakeholders with different areas of focus.
Actively engage with sales and client success teams: assist with project budgets and ROI assessments, participate in client annual meetings.
Determine appropriate project staffing levels and serve as escalation point for review staffing partner. Manage staffing partner and contracted resources to ensure adherence to Lighthouse standards, execution against throughput goals, and output of quality deliverables.
Provide daily status reports to case teams; compile end of project summary and insights report for sales, client success, and case teams.
Provide client-specific subject matter expertise on large scale complex matters across multiple stakeholders.
Advise on development of client enterprise-level review standards, including review workflow strategy and optimal use of technology.
Train and develop protocols for Review Managers
Participate in company initiatives and team process improvement initiatives, and other related duties as assigned.

Benefits

Lighthouse offers a comprehensive quality benefits package including, medical, dental, vision, and a 401k with company match.
Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine, and other wellness plans.
We offer a generous Flexible PTO program and paid volunteer days.
Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance.
This role will be eligible to participate in an annual bonus or incentive program.

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