Senior Revenue Operations Manager

Mudflap • Austin, TX

125d • $130,000 - $170,000

About The Position

As a Sr. Revenue Operations Manager, you’ll ensure revenue operations run smoothly, deliver world-class customer experiences, and shape strategies for future products. This role is highly cross-functional that spearheads different teams and product lines, driving insights through analysis, optimizing operations, and enabling growth. You’ll combine program management with hands-on execution to position both the business and your teammates for success.

Requirements

• 4+ years of experience in sales revenue and tech operations, project manager, and/or business analytics roles
• CRM Expertise: Proficient in designing and implementing processes and workflows in CRM applications, including guiding tech teams and vendors on integrations to meet business objectives
• Analytical skills: Ability to develop actionable insights from complex data. Experience with data analysis, data manipulation, and data visualization tools. Highly proficient in Excel/Sheets and SQL. Experience with Tableau, Python or similar is a plus
• Process Champion: Experience implementing end-to-end workflows and processes from scratch for new, future products and existing operations
• Operations-minded: Ability to prioritize streamlining and improving processes
• Collaboration: Strong cross-functional leader, effective at managing multiple internal and external teams towards business goals
• Communication skills: Ability to communicate complicated insights and arguments both verbally and in writing

Responsibilities

• Analyze, plan, and implement improvements on pre-sales process, rep execution, data cleanliness, target attainment, and systems to boost productivity
• Develop Revenue strategies, partnering with internal teams, to strengthen network and improve experience for prospects, applicants, and customers
• Identify, own and publish operational OKRs and KPIs which will improve funnel conversion and drive positive engagement and usage across Mudflap
• Leverage data and analysis to develop growth strategies and execution plans to optimize Mudflap functions and address business problems
• Develop and lead GTM program for new product lines or initiatives, including managing external vendor relationships, evaluating business applications, and developing processes for onboarding and support
• Lead cross-functional teams to scale operations, optimize organizational structures, and improve operational workflows and processes
• Assess current tools and systems to identify operational gaps. Determine need for new tools and lead their implementation
• Present recommendations and results to management and key decision-makers

Benefits

• Commuter benefits to ease your travel
• Lunches and snacks to keep you fueled
• A collaborative, high-growth environment where you’ll work closely with talented teammates across the company
• Competitive salary and benefit options
• Opportunities and support for major career growth
• Medical/dental/vision insurance
• 401(k) with company match
• WFH stipend
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level