Senior Revenue Enablement Manager - Onboarding
About The Position
The Senior Manager of Onboarding owns the strategy, development, and execution of all onboarding and readiness programs across the revenue organization. This leader ensures new hires quickly reach full productivity and tenured reps are equipped with the skills, behaviors, and certification paths required for career progression. Reporting to the Head of Revenue Enablement, this role blends strategic program design with hands-on delivery. You will build structured onboarding journeys, role-based certification frameworks, and promotion readiness programs that help SDRs, AEs, and other revenue roles ramp faster and grow faster. You'll partner closely with SDR Leadership, Sales Leadership, RevOps, Product, and PMM to ensure onboarding is tightly aligned with GTM motions, product capabilities, and field expectations. While initially an individual contributor role, it will scale into a leadership role as the company expands.
Requirements
- 7-10 years in revenue enablement, onboarding program management, SDR/Sales leadership, or related fields.
- Experience designing and running onboarding or certification programs in a SaaS, high-growth environment.
- Strong background in curriculum development, facilitation, and adult learning principles.
- Proficiency with enablement tools and LMS platforms (e.g., Salesforce, Outreach, Mindtickle, Synthesia).
- Ability to influence senior leaders and drive alignment across Sales, SDR, RevOps, Product, and PMM.
- Proven track record building and scaling onboarding programs from scratch.
- Ability to be in the NYC office for in-person onboarding program.
Responsibilities
- Partner with CRO, SDR/Sales leadership, RevOps, Product, and PMM to ensure onboarding and readiness programs align with GTM strategy.
- Act as a strategic advisor on ramp productivity, skill gaps, and field readiness.
- Work directly with revenue leaders to design programs that elevate new-hire performance and support structured career advancement.
- Build, own, and continuously improve the global onboarding program for revenue roles (SDRs, AEs, CSMs as needed).
- Develop role-specific onboarding paths that ramp new hires to productivity quickly and consistently.
- Deliver live sessions, manage LMS content, and maintain a structured onboarding calendar.
- Define clear success metrics and certification checkpoints for new hires.
- Design and manage promotion readiness frameworks for SDRs and AEs, including competency models, skill certifications, and manager-led coaching.
- Build structured learning paths and practice-based assessments (mock calls, messaging certifications, demos, roleplays).
- Partner with leaders to ensure promotion criteria are consistent, fair, and aligned with performance expectations.
- Track progress and support managers with insights to guide rep development.
- Shadow new hires, observe calls, and gather feedback to continuously refine onboarding content.
- Identify common ramp blockers and skill gaps, and embed solutions into onboarding and readiness curricula.
- Build playbooks, tool guides, and learning modules that support both new hire ramp and ongoing development.
- Partner with RevOps/Sales Ops to maintain LMS infrastructure and streamline readiness workflows.
- Drive adoption of tools used in onboarding (e.g., LMS, Gong, Outreach, Salesforce).
- Identify opportunities to use AI and automation to create scalable, personalized learning experiences.
- Track ramp time, certification completion, performance benchmarks, and readiness indicators.
- Use data to refine programs, update competency frameworks, and guide reinforcement.
- Report on onboarding and promotion-readiness outcomes to senior leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
