Senior Revenue Cycle Consultant - Oracle Health

Nordic Healthcare Group (NHG)-posted 8 months ago
Senior
National City, CA
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The Senior Consultant provides consulting services to clients on Oracle Health Revenue Cycle-related projects. You will provide subject matter expertise during client engagements to deliver solutions to achieve defined benefits. Your specific responsibilities may include, but are not limited to: guiding clients through current workflows, upgrades, system changes and enhancements, and ongoing system maintenance; acting as consultant for the client's solution including troubleshooting, consultation, and knowledge transfer; cultivating and sustaining relationships with clients to provide the appropriate escalation of issues, solution knowledge, and engagement support; resolving escalated problems and issues using solution knowledge and expertise; addressing complex client concerns raised during installation, operation, maintenance, or solution application; performing test script execution; and creating and participating in unit and integrated testing.

  • Perform Oracle Health-related consulting and optimization of information technology services for Nordic clients.
  • Apply Oracle Health Charge Services/Patient Accounting/Patient Access/HIM technical expertise to individual client’s builds to identify, troubleshoot, and resolve problems.
  • Serve as a subject matter expert in their Oracle Health domain area(s).
  • Mentor client project teams as necessary in project and system build strategy.
  • Track and document work performed and adhere to status reporting expectations as requested.
  • Work closely with project leadership on documentation of issues and facilitation of solutions.
  • Analyze and monitor workflows, providing documentation and optimization suggestions.
  • Lead meetings regarding project status and ongoing work product coordination.
  • Support, configure, upgrade, maintain, and implement new and existing business or clinical applications.
  • Engage in evaluation and testing of new technologies with emphasis on interoperability.
  • Work with the client’s cross-functional internal IT teams and vendors to troubleshoot technical and functional issues to resolution.
  • Ensure system changes follow change management procedures and protocols, creating and maintaining all documentation for all assigned applications.
  • Develop, plan, and execute testing for supported applications.
  • Utilize business knowledge to identify opportunities for improvement of existing and/or new information technology that will drive value for clients.
  • Maintain strong communications with project leader, manager, and team leader as well as other team and staff members, end-users, and vendors.
  • Bachelor’s degree or equivalent healthcare and technical experience required.
  • 3+ years of Oracle Health Revenue Cycle hands-on practical build and implementation experience.
  • Experience with domain validation, package testing, application break/fix resolution, and the design/build/testing system of changes.
  • Strong communication skills, both written and verbal.
  • Highly organized and able to multitask as well as maintain intense focus on individual tasks.
  • Self-starter with the ability to maintain schedule, meet deadlines, and monitor one’s own work product.
  • Highly adaptable and able to acclimate quickly to new project assignments.
  • Aptitude for mentoring and guiding others.
  • Possess a strong work ethic and treats others with respect, keeps commitments, inspires the trust of others, works ethically and with integrity, and upholds organizational values.
  • Exceptional level of professionalism.
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