Senior Revenue Cycle Analyst - Vendor Management

UHS•Tredyffrin Township, PA

About The Position

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com The Corporate Business Office is seeking a dynamic and talented Senior Revenue Cycle Analyst – Vendor Management. As a Senior Revenue Cycle Analyst, you’ll be responsible for assessing current revenue cycle processes and workflows; identifying areas for efficiency and effectiveness enhancements, collaborating with teams (e.g., registration, billing, charging, coding, collections, and denials management) to streamline processes, reduce and recover denials, and optimize cash flow; and analyzing and monitoring revenue cycle metrics to identify trends, variances, and opportunities for improvement. Senior Revenue Cycle Analysts take initiative and work with limited oversight, including patient account reviews, system maintenance, data analysis, and process improvement activities. Senior Revenue Cycle Analysts performing Vendor Management are responsible for monitoring and coordinating outsourcing initiatives, including ensuring compliance with agreements, monitoring vendor performance, developing and reviewing KPIs and dashboards, and managing outstanding receivables referred to outside vendors. The Analyst will collaborate with a variety of internal and external stakeholders, including IS, Clinical Team, Finance, centralized business office leaders, and vendors supporting a variety of functions, including registration, eligibility, coding and charge capture, insurance and patient billing, patient collections, AR follow-up, and more.

Requirements

A Senior Revenue Cycle Analyst should have 5-8 years of relevant experience and college degree in business, finance, healthcare administration, health information management, or similar.
A Senior Analyst should possess an intermediate knowledge of revenue cycle operations, including an understanding of registration, charging, billing, collections, and denials management processes.
A candidate should also have experience working in a patient accounting system, using available online tools for claims and EOB review, and reviewing claim bills and remittances in document imaging systems.
A qualified candidate should have strong professional written and verbal communication skills, proficiencies in Microsoft Office tools (e.g., Word, Excel, etc.), and the ability to meet deadlines and multitask.

Nice To Haves

A highly qualified candidate should also have experience managing projects and vendors, delivering data-driven solutions, supporting process improvement initiatives, and mentoring junior team members.
Significant Revenue Cycle experience (i.e., 5+ years in addition to the minimum) might be accepted in lieu of certain college education requirements.

Responsibilities

Coordinates and oversees revenue cycle vendor activities including coordination of the contracting process, review of work effort reallocations, KPI management, and monitoring vendor achievement in alignment with approved timetables
Monitors work queue inventory, rates of collection or other applicable metrics, potential backlogs, compares performance to service level agreements, and makes data-driven recommendations to leadership
Collaborates with vendors, internal teams, and departments to resolve discrepancies and conduct root cause analysis to promote continuous improvement of workflows, metrics, and operational and financial performance
Assists with the review, audit, and preparation of vendor invoices for payment and submission for approval
Provide guidance, coaching, and mentorship to junior team members