Senior Revenue Cycle Analyst - Patient Access

Uhs

96d

About The Position

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. The Corporate Revenue Cycle Department is seeking a dynamic and talented Senior Revenue Cycle Analyst - Patient Access. As a Senior Revenue Cycle Analyst, you'll be responsible for assessing current revenue cycle processes and workflows; identifying areas for efficiency and effectiveness enhancements, collaborating with teams (e.g., registration, billing, charging, coding, collections, and denials management) to streamline processes, reduce and recover denials, and optimize cash flow; and analyzing and monitoring revenue cycle metrics to identify trends, variances, and opportunities for improvement. Senior Revenue Cycle Analysts take initiative and work with limited oversight, including patient account reviews, system maintenance, data analysis, and process improvement activities. Senior Revenue Cycle Analysts supporting Patient Access functions are responsible for enhancing patient access processes within the UHS Acute Care Division by ensuring efficient, accurate, and patient-focused service through data analysis, system troubleshooting, and process improvement within scheduling, pre-registration, registration, insurance verification, and financial counseling. Patient Access Analysts collaborate with Central Business Offices, facilities, and vendors to optimize workflows, oversee upgrades and implementation of new and existing technology systems, document internal workflows, and provide education to maximize resource management.

Requirements

• 5-8 years of relevant experience
• College degree in business, finance, healthcare administration, health information management, or similar
• Intermediate knowledge of revenue cycle operations, including registration, charging, billing, collections, and denials management processes
• Experience working in a patient accounting system
• Proficient in using available online tools for claims and EOB review
• Experience reviewing claim bills and remittances in document imaging systems
• Experience managing projects and vendors
• Delivering data-driven solutions and supporting process improvement initiatives
• Strong professional written and verbal communication skills
• Proficiencies in Microsoft Office tools (e.g., Word, Excel, etc.)
• Ability to meet deadlines and multitask

Nice To Haves

• Significant Revenue Cycle experience (i.e., 5+ years in addition to the minimum) might be accepted in lieu of certain college education requirements

Responsibilities

• Works with patient access vendors, particularly Experian and Oracle, on new product implementation and existing product improvement
• Evaluates eligibility vendor results and provides management regular updates on vendor performance
• Discusses and troubleshoots user issues with facility patient access staff
• Works with external vendors to resolve any issues affecting the patient flow or insurance resolution processes
• Participates in testing and go-live events, both virtual and onsite, to implement new features or updates in patient access systems
• Assists in development and execution of facility training and education
• Provide guidance, coaching, and mentorship to junior team members
• Performs all other duties as assigned/required

Benefits

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Personal and Laundry Services
• Education Level: Bachelor's degree